AT&T 2325/2365 user manual Answering System, If messages are, Incomplete

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CALLER ID

PROBLEM

If the caller’s name or phone number is not displayed during Call Waiting:

SOLUTION

•You should call your service provider to confirm that you subscribe to combined Caller ID with Call Waiting service.

•Caller ID information received during Call Waiting is displayed only on the handset that is in use. The information is stored in the Caller ID log on ALL registered handsets.

•Make sure the battery is charged.

ANSWERING SYSTEM

PROBLEM	SOLUTION
If messages are	• If a caller leaves a very long message,
incomplete:	part of it may be lost when the system
	disconnects the call after three minutes.
	• If the caller pauses for more than seven
	seconds, the system stops recording and
	disconnects the call.
	• If the system’s memory becomes full
	during a message, the system stops
	recording and disconnects the call.

PROBLEM	SOLUTION
If you have difficulty	Check the volume setting.
hearing messages:

IN CASE OF DIFFICULTY

PROBLEM

If callers are unable to leave messages in Mailbox 2 or 3:

SOLUTION

Re-record your outgoing announcement leaving several seconds of blank time at the end of your announcement to allow callers enough time to select a mailbox.

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Contents

With Caller ID/Call Waiting Part 1 Important Product InformationAdvanced American Telephones. All Rights Reserved Contents Parts List YOUBefore YOU Begin About Caller Identification Caller IDAbout the Call Log About Adding HandsetsInstallation InstallationTable/Desk Installation Connect the power cordInstall the handset battery Charge the handset batteryCheck for dial tone Belt Clip HeadsetWall Installation Telephone Feature Setup Telephone Feature SetupFeature Setup Menu Ring Volume Ring VolumeCall LOG Phone Book Ring Pattern RingKEY Click External InternalKey Click Handset Name LanguageName StepsLanguage Setting Language EnglishLanguage Clear MSG Wait Clear Message Waiting Clear MSG Wait Dial MethodClear MSG Wait CONFIRM? Setup Set Dial MethodDial Method Call LOG Dial Method DtmfTelephone Operation Telephone OperationCall Timer SpeakerphoneExternal Call Redial Flash/Call WaitingMute MutedPage/Handset Locator Temporary Tone DialingDisplay Screen Messages Display Screen Icons This Icon IndicatesBase Lights Light Status IndicatesTones and What They Mean ToneindicatesIntercom Operation Intercom OperationIntercom Calls Answer an Incoming Call While on an Intercom Call Transfer a CallSelect Intercom Handset #1 Forward a Call Conference Calling Phonebook PhonebookDial Store NameStore Search Phone Book FullDial a Number in Phone Book AliceEdit a Number/Name in Phone Book Press Mdelete to erase a character Delete a Number/Name from Phone Book Alice DELETE? Caller ID Operation Caller ID OperationJohnson Thomas TOM JohnsonReview Call Log Remove Call Records Removing a Specific Call RecordRemove All Call Records Call LOG Delete ALL?Store a Call Record in Phone Book Display Dial Dialing OptionsAudible Indicators OperationAnswering System Operation AT the Base Turn Answering System On or OffAnswering System Operation About MailboxesAbout Announcements Record Your Announcement Uuntil you hear Change announcementAnswering System Feature Setup Answering System OperationFeature Summary Listen to Messages Adjust Playback Volume System OperationDelete Messages Record a Memo Announces Please select mailboxMessage Window Display Window Displays To IndicateRemote Access Remote AccessRemote Access Commands Connect with the Answering SystemEnd remote access call Record announcementRecord memo Turn system offBattery Life Charge the Handset Battery PackBatteries BatteriesReplace the Handset Battery Pack Case of Difficulty Telephone Operation If the phone does not work at all, check these items first If you haveIf you hear noise or interference when using the phone If the phone does not ring when you receive a callDifficulty Caller IDIf your telephone MisdialsAnswering System If messages areIncomplete If callers are unable to leave messages in Mailbox 2 orCase of Difficulty If your outgoing Announcement isn’tClear Default Settings Default SettingsTechnical Specifications Technical SpecificationsTechnical Specifications Index IndexNo Line Not Registered OUT of Service