Sony DT360, DT310, DT368 manual Trouble Shooting General, Fault check list

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TROUBLE SHOOTING

TROUBLE SHOOTING
GENERAL		This section contains information on how to solve common
		operational problems, and warnings you may receive.

TROUBLE SHOOTING		Go through the following lists if you encounter any problems.
		If this checklist does not solve the problem, contact your
		system administrator. If others have similar problems, there
		may be a system error.

Fault check list		Fault
		Probable cause
		Action & Comment
		No display
		Battery low or portable defect
		Charge battery
		Display shows program and battery icon (DT310)
		Display shows ”Connect battery” (DT360 and DT368)
		Battery not properly fit or defect
		Check battery or contact system administrator
		No ringing
		Ringer off icon on or portable defect
		Off icon on=Adjust volume
		Standby icon flashes (DT310 and DT360)
		Signal strength icon off (DT368)
		Out of coverage area, system or portable defect
		Enter coverage area or contact system
		administrator
		Battery icon flashes slowly
		Battery low
		Charge battery
		Call icon and/or program icon on for 2 seconds (DT310)
		Call icon on for 2 seconds (DT360 and DT368)
		Portable defect
		Contact system administrator

68	BusinessPhone 250	/ BusinessPhone 50
68	Portable DT310	/ DT360 / DT368

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Contents Businessphone 250 Businessphone BusinessPhone You can help us make this manual even better Telefax FormThis is my opinion on Page Table of Contents HOW to USE this Manual GuidelinesDescription DT310 Portable DT310Description Portable DT310 DT310 display Display icons Standby BatteryDisplay info CallSwitch on the DT310 Press until the display lights up Switching ON/OFF PortablePress Answer Calls Make CallsDescription DT360 Portable DT360Description Portable DT360 Number too long for display DT360 display Signs in the text rows Menu pointerKey sign DashMessage Battery gaugeDescription Portable DT360 Display icons Standby Additional displaySwitch on the DT360 Press until the display lights up Press until PowerOff is selectedProgramming, or keying in a number etc Press until OffHook is selected Enter the telephone number and pressOff Hook Press to confirmDescription DT368 Portable DT368Description Portable DT368 DT368 display Signs in the text rows Menu pointer Description Portable DT368 Display icons Signal strength Switch on the DT368 Press until the display lights up Answer Calls Make Calls Last External Number Redial Outgoing CallsOutgoing Calls General Redial Number From Last Dialled ListAutomatic CALL-BACK Busy ExtensionDuring Calls During CallsTransfer Confirm name when found Access CallName and search for second partyCall-back Inquiry via the phone book on DT360 and DT368 Conference Mute MicrophoneDial Mode Mute Ringer orSelect SendPause and press to confirm Access SendTonesSend a dial tone Press to enter a dial tone pauseCall Forwarding General Call ForwardingFixed Diversion Program and activate Internal diversion Cancel internal Diversion DialIndividual Diversion Enter the new diversion address and pressProgram and activate New external Diversion address Dial the digits for external call access and enterCancel external Diversion Dial New external diversion addressFollow ME Bypass CallPre-defined texts InformationInformation Voice informationEnter Code Enter Completing info from the table below Information Erase Information Dial PressDial Press to activate saved info Dial to erase infoInternal Messages General Internal MessagesSend Message Check and Store Received Record message DictaphoneDial and record your message Mailbox System Mailbox SystemIndividual Mailbox Go off hook Retrieve messagesRetrieve messages Externally Dial your company´s telephone numberPress to store the recorded greeting PersonalPress to end Common Abbreviated Abbreviated NumbersAbbreviated Individual AbbreviatedCancel all individual abbreviated numbers Dial Individual Abbreviated Numbers Program individualDIAL-BY-NAME Key more characters or the full name Access CallNameDIAL-BY-NAME Call Name menu Second step and pressGroup Hunting Group FacilitiesGroup Facilities General LogAnswer calls Log outCommon Bell Group CallDial the group call pick up code Dial the common bell pick up codeReminder Other Useful FacilitiesOther Useful Facilities General Account NumberTandem Configuration DoorphoneAutomated Dial the automated attendant directory numberDirect Inward System Access Use the external diversion functionNetworking IP CallsBlock Extension SecuritySecurity Dial to block your extensionDial your new password Press SelectBypass Blocked Bypass own extension Dial Dial your password PressDial Dial your password Press Dial your extension number Bypass anotherLeast Cost Least Cost RoutingLeast Cost Routing Calling least costPhone Book Access Phone BookPhone Book Call back callers Access WhoCalled Write Text Access Add DT360 onlyAccess Add DT368 only Press a digitTo enter ü press # followed by Write TextTo enter ü press * followed by 8 four times Adjustments General AdjustmentsVolume Control Connecting Battery InstallationInstallation General BatteriesTalk time Connect the adaptor to the mains socket Batteries Basic chargerCharger as shown in the figure below Connecting Trouble Shooting Trouble ShootingTrouble Shooting General Fault check listTrouble Shooting Glossary GlossaryMute Microphone Useful Hints Connections BetweenIndex Save information Second telephone Page BusinessPhone Page Quick Reference Guide DT310 Make CallsQuick Reference Guide DT360 and DT368 Quick Reference Card Special account numbers Communication is our business