Nortel Networks MCP1.1 FP1 (2.02) Acronyms, Related publications, How to get help, Xii Welcome

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[Standard - Nortel Networks Confidential]

xiiWelcome

Acronyms

This guide uses the following acronyms:

ERC	express routing code
IP	Internet Protocol
PA	Personal Agent
PNG	portable network graphic
SIP	Session Initiation Protocol
URL	universal resource locator (internet address)

Related publications

Other related publications related to the SIP Personal Agent:

•SIP Multimedia Web Client User Guide (Part No. NN10040-112)

•SIP Multimedia PC Client User Guide (Part No. NN10041-112)

•i2004 Internet Telephone User Guide (Part No. NN10042-113)

How to get help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact Nortel Networks Technical Support. To obtain contact information online, go to the www.nortelnetworks.com/cgi-bin/comments/comments.cgiURL, then click on Technical Support.

NN10039-112

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Contents SIP Personal Agent User Guide Copyright 2003 Nortel Networks NN10039-112Nortel Networks Inc. software license agreement SIP Personal Agent User GuideStandard Nortel Networks Confidential Contents Vi Contents Chapter Managing your personal account informationContents IndexViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Audience Text conventionsHow to get help AcronymsRelated publications Xii WelcomeWelcome Xiv Welcome NN10039-112 What is the SIP Personal Agent? Chapter Getting started with the SIP Personal AgentSIP Personal Agent services and features Before you beginGetting started with the SIP Personal Agent Minimum hardware and software requirements Recommended hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen SIP Personal Agent services Navigating the Directories screenUsing the online Help Exiting the SIP Personal AgentChapter Working with Directories Setting up your address book Working with DirectoriesAdding groups Adding an entry Click Add EntryStandard Nortel Networks Confidential Deleting an entry Modifying address book entriesCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Using the Settings screen Chapter Managing your personal account informationModifying your personal information Managing your personal account informationDescription of personal settings fields Following picture shows the Personal option screenVPN Creating a subject list for your i2004 calls Creating a new subject Specifying reject Reasons Changing the order of the list of subjectsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Viewing and modifying your service package Managing your preferencesModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Chapter Using the SIP Personal Agent Call Manager Navigating the Call Manager Home screenUsing the SIP Personal Agent Call Manager Understanding Call Manager terminology Call Manager list of termsWhat is routing? What is screening?Understanding screening and routing concepts Selecting default options for your incoming calls Default options for incoming callsSetting up advanced screening and routing Blocking anonymous callsBlock anonymous call options Using the Current Rules window Understanding simultaneous and sequential ring listsCreating a new rule Creating a ring listStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index