Nortel Networks MCP1.1 FP1 (2.02) manual Setting up advanced screening and routing

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[Standard - Nortel Networks Confidential]

40Chapter 4 Using the SIP Personal Agent Call Manager

Blocking anonymous calls

To screen incoming calls from an unknown caller in the Options window

1Click the check box next to Block anonymous calls to select the option.

2Click Save to save the changes made on this page, or click Reset to undo your changes made to the options or default behavior on this page.

Table 5 Block anonymous call options

If you ...	Then the result is...

Check the Block anonymous	You will never receive calls from a calling party
calls option.	that does not show a name or number.

Do not check the option.	Calls will come in and attempt to do your
	screening rules. If the screening rules do not
	match up, your phone will ring, then go to voice
	mail, or follow the rules for however you have
	your default behavior set up

The following picture shows the Options window from the Call Manager home screen.

Setting up advanced screening and routing

If you have Advanced Screening and Routing services enabled in your service package, the first time you click the Call Manager icon located on the left side of the screen, the Current Rules window will display in the Call Manager Home screen.

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Contents SIP Personal Agent User Guide Copyright 2003 Nortel Networks NN10039-112Nortel Networks Inc. software license agreement SIP Personal Agent User GuideStandard Nortel Networks Confidential Contents Vi Contents Chapter Managing your personal account informationContents IndexViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Audience Text conventionsRelated publications How to get helpAcronyms Xii WelcomeWelcome Xiv Welcome NN10039-112 What is the SIP Personal Agent? Chapter Getting started with the SIP Personal AgentSIP Personal Agent services and features Before you beginGetting started with the SIP Personal Agent Minimum hardware and software requirements Recommended hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen SIP Personal Agent services Navigating the Directories screenUsing the online Help Exiting the SIP Personal AgentChapter Working with Directories Setting up your address book Working with DirectoriesAdding groups Adding an entry Click Add EntryStandard Nortel Networks Confidential Deleting an entry Modifying address book entriesCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Using the Settings screen Chapter Managing your personal account informationModifying your personal information Managing your personal account informationDescription of personal settings fields Following picture shows the Personal option screenVPN Creating a subject list for your i2004 calls Creating a new subject Specifying reject Reasons Changing the order of the list of subjectsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Viewing and modifying your service package Managing your preferencesModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Chapter Using the SIP Personal Agent Call Manager Navigating the Call Manager Home screenUsing the SIP Personal Agent Call Manager Understanding Call Manager terminology Call Manager list of termsWhat is routing? What is screening?Understanding screening and routing concepts Selecting default options for your incoming calls Default options for incoming callsSetting up advanced screening and routing Blocking anonymous callsBlock anonymous call options Using the Current Rules window Understanding simultaneous and sequential ring listsCreating a new rule Creating a ring listStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index