Nortel Networks MCP1.1 FP1 (2.02) manual Contents

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[Standard - Nortel Networks Confidential]

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Contents

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1

Getting started with the SIP Personal Agent. . . . . . . . . . . . . . . . . . . . . . . . . 1

What is the SIP Personal Agent? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 SIP Personal Agent services and features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Minimum hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Recommended hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . . 3 Accessing the SIP Personal Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Logging in to the SIP Personal Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Understanding the Directories screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Navigating the Directories screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Exiting the SIP Personal Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Using the online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Chapter 2

Working with Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Setting up your address book

10

Adding groups

11

Adding an entry

12

SIP Personal Agent User Guide

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Contents SIP Personal Agent User Guide NN10039-112 Copyright 2003 Nortel NetworksSIP Personal Agent User Guide Nortel Networks Inc. software license agreementStandard Nortel Networks Confidential Contents Chapter Managing your personal account information Vi ContentsIndex ContentsViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Text conventions AudienceAcronyms How to get helpRelated publications Xii WelcomeWelcome Xiv Welcome NN10039-112 Chapter Getting started with the SIP Personal Agent What is the SIP Personal Agent?Getting started with the SIP Personal Agent SIP Personal Agent services and featuresBefore you begin Recommended hardware and software requirements Minimum hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen Navigating the Directories screen SIP Personal Agent servicesExiting the SIP Personal Agent Using the online HelpChapter Working with Directories Working with Directories Setting up your address bookAdding groups Click Add Entry Adding an entryStandard Nortel Networks Confidential Modifying address book entries Deleting an entryCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Chapter Managing your personal account information Using the Settings screenManaging your personal account information Modifying your personal informationFollowing picture shows the Personal option screen Description of personal settings fieldsVPN Creating a subject list for your i2004 calls Creating a new subject Changing the order of the list of subjects Specifying reject ReasonsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Managing your preferences Viewing and modifying your service packageModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Navigating the Call Manager Home screen Chapter Using the SIP Personal Agent Call ManagerUsing the SIP Personal Agent Call Manager Call Manager list of terms Understanding Call Manager terminologyUnderstanding screening and routing concepts What is routing?What is screening? Default options for incoming calls Selecting default options for your incoming callsBlock anonymous call options Setting up advanced screening and routingBlocking anonymous calls Understanding simultaneous and sequential ring lists Using the Current Rules windowCreating a ring list Creating a new ruleStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index
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