Nortel Networks MCP1.1 FP1 (2.02) manual Creating a new rule, Creating a ring list

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[Standard - Nortel Networks Confidential]

42Chapter 4 Using the SIP Personal Agent Call Manager

You can use the sequential ringing feature to have your call follow you to multiple locations and devices. For example, if your job requires you to be out of your office almost as frequently as you are in the office -- with sequential ringing, your office phone is tried first, then your car phone, and finally your mobile phone.

Creating a new rule

In order to create a new rule, you must first create a ring list. Then, create a screening rule that uses your defined ring lists and routes your calls during specific times, or from specific users. Routing calls can include simultaneous ringing of multiple devices at once and sequential ringing - ringing each specified set of devices at a time, in the order that they appear in the list.

For example, you may set up three routes:

Route 1 (Normal) rings the office phone first and then voice mail

Route 2 (Normal Plus) rings the office phone, then your cell phone, and finally voice mail

Route 3 (Extended) rings the office phone, and cell phone (simultaneously), then home phone and finally voice mail

Once you have set up your routes (ring lists) then you will apply rules to them. You may create a Monday to Friday rule for work colleagues and apply it to Route

1.For callers that you want to always be able to find you (your boss, for example) you would create a 24 x 7 rule and apply it to Route 3. A rule defining family members might best be applied to Route 2.

Creating a ring list

To create a simultaneous ring list for the first time

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Contents SIP Personal Agent User Guide Copyright 2003 Nortel Networks NN10039-112Nortel Networks Inc. software license agreement SIP Personal Agent User GuideStandard Nortel Networks Confidential Contents Vi Contents Chapter Managing your personal account informationContents IndexViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Audience Text conventionsHow to get help AcronymsRelated publications Xii WelcomeWelcome Xiv Welcome NN10039-112 What is the SIP Personal Agent? Chapter Getting started with the SIP Personal AgentGetting started with the SIP Personal Agent SIP Personal Agent services and featuresBefore you begin Minimum hardware and software requirements Recommended hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen SIP Personal Agent services Navigating the Directories screenUsing the online Help Exiting the SIP Personal AgentChapter Working with Directories Setting up your address book Working with DirectoriesAdding groups Adding an entry Click Add EntryStandard Nortel Networks Confidential Deleting an entry Modifying address book entriesCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Using the Settings screen Chapter Managing your personal account informationModifying your personal information Managing your personal account informationDescription of personal settings fields Following picture shows the Personal option screenVPN Creating a subject list for your i2004 calls Creating a new subject Specifying reject Reasons Changing the order of the list of subjectsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Viewing and modifying your service package Managing your preferencesModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Chapter Using the SIP Personal Agent Call Manager Navigating the Call Manager Home screenUsing the SIP Personal Agent Call Manager Understanding Call Manager terminology Call Manager list of termsUnderstanding screening and routing concepts What is routing?What is screening? Selecting default options for your incoming calls Default options for incoming callsBlock anonymous call options Setting up advanced screening and routingBlocking anonymous calls Using the Current Rules window Understanding simultaneous and sequential ring listsCreating a new rule Creating a ring listStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index