Nortel Networks MCP1.1 FP1 (2.02) manual Selecting default options for your incoming calls

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Chapter 4 Using the SIP Personal Agent Call Manager 39

Selecting default options for your incoming calls

If you do not have routes and rules set up then you can select a default behavior for your incoming calls from the Call Manager screen. The following table lists the default options.

Table 4 Default options for incoming calls

Option

Description

 

 

Try to find me

If voice mail is enabled in your service package, any

 

access client that you are currently registered with will

 

ring, then forward to voice mail if you do not answer.

 

 

Send to voicemail

Your incoming call will not ring and go directly to voice

 

mail (if voice mail is enabled in your service package).

 

 

Reject - reason:

Enter a brief message in the Reason box to tell your

 

callers why you are rejecting their incoming call. If the

 

caller is using a SIP device, the reason will be

 

displayed on the caller's device.

 

 

The following picture shows the default behavior window from the Call Manager home screen.

To select a default option for your incoming calls

1Click the default option you wish to select from the Default behavior (if no rules apply) window. For example, if you want all your incoming calls to go to your voice mail (if enabled in your service package) without ringing, click Send to voicemail.

2Click Save.

SIP Personal Agent User Guide

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Contents SIP Personal Agent User Guide NN10039-112 Copyright 2003 Nortel NetworksSIP Personal Agent User Guide Nortel Networks Inc. software license agreementStandard Nortel Networks Confidential Contents Chapter Managing your personal account information Vi ContentsIndex ContentsViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Text conventions AudienceAcronyms How to get helpRelated publications Xii WelcomeWelcome Xiv Welcome NN10039-112 Chapter Getting started with the SIP Personal Agent What is the SIP Personal Agent?Getting started with the SIP Personal Agent SIP Personal Agent services and featuresBefore you begin Recommended hardware and software requirements Minimum hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen Navigating the Directories screen SIP Personal Agent servicesExiting the SIP Personal Agent Using the online HelpChapter Working with Directories Working with Directories Setting up your address bookAdding groups Click Add Entry Adding an entryStandard Nortel Networks Confidential Modifying address book entries Deleting an entryCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Chapter Managing your personal account information Using the Settings screenManaging your personal account information Modifying your personal informationFollowing picture shows the Personal option screen Description of personal settings fieldsVPN Creating a subject list for your i2004 calls Creating a new subject Changing the order of the list of subjects Specifying reject ReasonsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Managing your preferences Viewing and modifying your service packageModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Navigating the Call Manager Home screen Chapter Using the SIP Personal Agent Call ManagerUsing the SIP Personal Agent Call Manager Call Manager list of terms Understanding Call Manager terminologyUnderstanding screening and routing concepts What is routing?What is screening? Default options for incoming calls Selecting default options for your incoming callsBlock anonymous call options Setting up advanced screening and routingBlocking anonymous calls Understanding simultaneous and sequential ring lists Using the Current Rules windowCreating a ring list Creating a new ruleStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index