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Chapter 4 Using the SIP Personal Agent Call Manager 41
Using the Current Rules window
The first time you use the Call Manager, the Inactive and Active Rules area in the Current Rules windows will be empty, unless your system administrator has set up your rules and routes for you.
Tip: Current rules allow you to manage and prioritize your call availability to others.
Understanding simultaneous and sequential ring lists
The SIP Personal Agent Call Manager allows you to set up how and where you want your phone to ring by using ring lists. A ring list is a group of SIP addresses or phone numbers associated with your user name (the name you register under) in your organization's or service provider's user database.
The basic purpose of a ring list is to enable your calls to follow you if you are not at your desk or primary device location. You can set up rules to screen certain people, or everyone, and route calls differently based on who is calling you. Based on your personal ring lists, incoming calls can be forwarded, or routed, to any number of devices.
Simultaneous ringing
When you create a route and ring list for simultaneous ringing, you can choose to program all your telephones/mobile phones numbers to ring all at once (simultaneously) for your incoming calls. For example, if you travel frequently between offices in multiple locations, you can program simultaneous ringing to all of your offices and to your mobile phone.
Sequential ringing
When you set up multiple ring lists to activate sequential ringing, the items in the first list ring simultaneously when the call comes in. If there is no answer after the number of rings that you have identified, the second and subsequent sequential lists are tried until you answer the call. If no one answers after all rules have been followed, the default behavior you specified on the Call Manager Home screen will take effect.