[Standard - Nortel Networks Confidential]
46Chapter 4 Using the SIP Personal Agent Call Manager
If the caller is on a SIP device, then a Web browser would open on their PC using the URL that you specify.
Tip: If you are logged into an i2004 Internet Telephone only, then just the URL is displayed on the screen of the i2004. Note that if you are not logged into the SIP Multimedia PC Client, a web browser will not be launched.
For example, you may want to direct all your customers to a product support Web page that answers frequently asked questions.
To push a Web page
1Create a new ring list or modify an existing one.
2In the column, “First ring these numbers,” enter your email address in the target item box.
3Select Web Address in the drop down list beside the entry field.
4Click Add route or Modify route to confirm.
Deleting a route list
Note: You can only delete a route if it is not associated with a rule. If the route is associated with a rule, then you need to change the respective rule(s) to use another route, or, delete the rule(s).
To delete a an existing route list
1Click the ListRoutes tab from the Call Manager Home screen. The Call Manager Routes screen displays as follows: