Nortel Networks MCP1.1 FP1 (2.02) SIP Personal Agent services and features, Before you begin

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[Standard - Nortel Networks Confidential]

2Chapter 1 Getting started with the SIP Personal Agent

SIP Personal Agent services and features

The SIP Personal Agent allows you to set your personal preferences, store a picture available network-wide, sign up for multimedia services, and manage your system password. In addition, the SIP Personal Agent solves the problem of having a different contact number for your office phone, home phone, mobile phone, and other communications devices. Using the SIP Personal Agent, you can direct incoming calls to ring all of these devices at the same time, or in a sequence.

SIP Personal Agent features include:

•Settings - to view and customize settings for Personal, Picture, Subjects,

Reasons, i2004, and Preferences

•Call Manager - to define how incoming calls will be treated with Try to find me, Send to voice mail, Reject, and Block anonymous

•Directories - to manage, track, and maintain key contact information in your

Address book, Groups, Buddies, BanList, and Users

Before you begin

You need the following items to start using the SIP Personal Agent:

•SIP Personal Agent address (a URL provided by your system administrator)

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Contents SIP Personal Agent User Guide Copyright 2003 Nortel Networks NN10039-112Nortel Networks Inc. software license agreement SIP Personal Agent User GuideStandard Nortel Networks Confidential Contents Vi Contents Chapter Managing your personal account informationContents IndexViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Audience Text conventionsHow to get help AcronymsRelated publications Xii WelcomeWelcome Xiv Welcome NN10039-112 What is the SIP Personal Agent? Chapter Getting started with the SIP Personal AgentBefore you begin SIP Personal Agent services and featuresGetting started with the SIP Personal Agent Minimum hardware and software requirements Recommended hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen SIP Personal Agent services Navigating the Directories screenUsing the online Help Exiting the SIP Personal AgentChapter Working with Directories Setting up your address book Working with DirectoriesAdding groups Adding an entry Click Add EntryStandard Nortel Networks Confidential Deleting an entry Modifying address book entriesCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Using the Settings screen Chapter Managing your personal account informationModifying your personal information Managing your personal account informationDescription of personal settings fields Following picture shows the Personal option screenVPN Creating a subject list for your i2004 calls Creating a new subject Specifying reject Reasons Changing the order of the list of subjectsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Viewing and modifying your service package Managing your preferencesModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Chapter Using the SIP Personal Agent Call Manager Navigating the Call Manager Home screenUsing the SIP Personal Agent Call Manager Understanding Call Manager terminology Call Manager list of termsWhat is screening? What is routing?Understanding screening and routing concepts Selecting default options for your incoming calls Default options for incoming callsBlocking anonymous calls Setting up advanced screening and routingBlock anonymous call options Using the Current Rules window Understanding simultaneous and sequential ring listsCreating a new rule Creating a ring listStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index