Nortel Networks MCP1.1 FP1 (2.02) manual Changing the priority of Current Rules

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[Standard - Nortel Networks Confidential]

52Chapter 4 Using the SIP Personal Agent Call Manager

8 Click Save Rule.

Tip: If you selected the Active check box in the Call Manager Rule Details screen, then the rules you just programmed now appear in the Active rules window in the Call Manager Home screen. Every time someone calls you, the Call Manager checks your rules to match and route your calls appropriately.

Changing the priority of Current Rules

You define rules with the List Rules and List Routes options. Once you create your rules, you can use the buttons in the Current Rules window to manage the priority of your calls by:

changing the priority of a rule by moving the rule up or down in a window

changing the active or inactive status of a rule by removing or adding the rule between the two windows

An incoming call will encounter the rules in the order they appear on the list. For example, you may create a vacation rule that routes all calls directly to voice mail. This rule would be at the bottom of the list of rules most of the time. When you go on vacation you would move this rule to the top of the list so that it becomes the first priority for all incoming calls.

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Contents SIP Personal Agent User Guide Copyright 2003 Nortel Networks NN10039-112Nortel Networks Inc. software license agreement SIP Personal Agent User GuideStandard Nortel Networks Confidential Contents Vi Contents Chapter Managing your personal account informationContents IndexViii Contents NN10039-112 Tables Standard Nortel Networks Confidential Audience Text conventionsRelated publications How to get helpAcronyms Xii WelcomeWelcome Xiv Welcome NN10039-112 What is the SIP Personal Agent? Chapter Getting started with the SIP Personal AgentSIP Personal Agent services and features Before you beginGetting started with the SIP Personal Agent Minimum hardware and software requirements Recommended hardware and software requirementsAccessing the SIP Personal Agent Logging in to the SIP Personal Agent Understanding the Directories screen SIP Personal Agent services Navigating the Directories screenUsing the online Help Exiting the SIP Personal AgentChapter Working with Directories Setting up your address book Working with DirectoriesAdding groups Adding an entry Click Add EntryStandard Nortel Networks Confidential Deleting an entry Modifying address book entriesCreating and viewing your list of buddies Using the ban list Searching for a contact Standard Nortel Networks Confidential Standard Nortel Networks Confidential NN10039-112 Using the Settings screen Chapter Managing your personal account informationModifying your personal information Managing your personal account informationDescription of personal settings fields Following picture shows the Personal option screenVPN Creating a subject list for your i2004 calls Creating a new subject Specifying reject Reasons Changing the order of the list of subjectsCreating a new reject reason Changing the order of the list of reasons Checking i2004 Internet Telephone settings Viewing and modifying your service package Managing your preferencesModifying your Presence service Standard Nortel Networks Confidential Managing your personal account information NN10039-112 Chapter Using the SIP Personal Agent Call Manager Navigating the Call Manager Home screenUsing the SIP Personal Agent Call Manager Understanding Call Manager terminology Call Manager list of termsWhat is routing? What is screening?Understanding screening and routing concepts Selecting default options for your incoming calls Default options for incoming callsSetting up advanced screening and routing Blocking anonymous callsBlock anonymous call options Using the Current Rules window Understanding simultaneous and sequential ring listsCreating a new rule Creating a ring listStandard Nortel Networks Confidential Standard Nortel Networks Confidential Sending an email request Deleting a route list Creating a new screening rule Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Standard Nortel Networks Confidential Changing the priority of Current Rules Deleting a rule Using the SIP Personal Agent Call Manager NN10039-112 Index Index