Nortel Networks i2004 manual Copyright 2003 Nortel Networks, Trademarks, Restricted rights legend

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[Standard—Nortel Networks Confidential]

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Copyright © 2003 Nortel Networks

All rights reserved. April, 2003.

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks Inc.

The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of that license. The software license agreement is included in this document.

Trademarks

Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks are trademarks of Nortel Networks.

Microsoft, Outlook, Windows, and Windows NT are trademarks of Microsoft Corporation.

Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.

The asterisk after a name denotes a trademarked item.

Restricted rights legend

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013.

Notwithstanding any other license agreement that may pertain to, or accompany the delivery of, this computer software, the rights of the United States Government regarding its use, reproduction, and disclosure are as set forth in the Commercial Computer Software-Restricted Rights clause at FAR 52.227-19.

Statement of conditions

In the interest of improving internal design, operational function, and/or reliability, Nortel Networks Inc. reserves the right to make changes to the products described in this document without notice.

Nortel Networks Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

Portions of the code in this software product may be Copyright © 1988, Regents of the University of California. All rights reserved. Redistribution and use in source and binary forms of such portions are permitted, provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that such portions of the software were developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from such portions of the software without specific prior written permission.

SUCH PORTIONS OF THE SOFTWARE ARE PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

In addition, the program and information contained herein are licensed only pursuant to a license agreement that contains restrictions on use and disclosure (that may incorporate by reference certain limitations and notices imposed by third parties).

NN10042-113

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Contents I2004 Internet Telephone User Guide Restricted rights legend Copyright 2003 Nortel NetworksTrademarks Statement of conditionsNortel Networks Inc. software license agreement I2004 Internet Telephone User GuideStandard-Nortel Networks Confidential Contents Chapter Making calls Do not Disturb DND User login User logout Standard-Nortel Networks Confidential Tables Vi Tables NN10042-113 Audience About this guideWelcome Viii About this guide Text conventionsAcronyms About this guide How to get helpRelated publications About this guide NN10042-113 Setup Before you begin ChapterInstalling your i2004 Internet Telephone Setting up and initializing your i2004 Internet TelephoneStandard-Nortel Networks Confidential Initializing your i2004 Internet Telephone 06/06 931 am Nortel NetworksWhen you power up your i2004 Internet Telephone Then Go to Setting Dhcp parameters onEnter an activation key Initializing optionsLogging in to your i2004 Internet Telephone Unprovisioned Device Contacting Database DisplayAfter typing your password, the following screen appears Standard-Nortel Networks Confidential To reset your i2004 Internet Telephone Idle ScreenTo upgrade firmware Standard-Nortel Networks Confidential Your i2004 Internet Telephone features and services Chapter Introducing the i2004 Internet TelephoneIntroducing the i2004 Internet Telephone Multiple user logon What is an address?Some useful terms you should know Outbox Address bookInbox BuddiesGetting to know I2004 buttonsUsing the i2004 quick buttons Introducing the i2004 Internet Telephone I2004 quick buttons Pressing this quick Button Activates this function and softkeysI2004 display Step Action Result Entering alphanumeric charactersAlphanumeric dialing exercise Helpful hints Character NameIcon Meaning Recognizing common i2004 Internet Telephone iconsI2004 Internet Telephone icons Message waiting Instant message Missed call Introducing the i2004 Internet Telephone NN10042-113 Chapter Configuring the i2004 Internet Telephone Setting alpha-numeric dialing Adjusting the contrast settingsSetting preferences Configuring the i2004 Internet TelephoneSetting IM display Setting Ignore actionSetting the idle display of the i2004 Internet Telephone Specifying the locationChanging the time zone Setting time preferencesChanging the date format Displaying i2004 information Changing the time formatResetting your i2004 Internet Telephone Switching the server controlConfiguring the i2004 Internet Telephone NN10042-113 I2004 Internet Telephone functions Chapter Making callsGetting started i2004 functions Do thisSoftkey dialing options Making calls I2004 Internet Telephone functionsTo make a call with Do this Handsfree button Placing a callMaking calls Headset buttonEntering an address Adding subjects to a callAnswering an incoming call See Incoming call options on page 46 for more informationSoftkey options for answered calls Active call actionsAfter you have answered a call SoftkeyReceiving a second call Answering a second callSwitching between active calls on the same line Ending a call Placing a conference call Call transfer Placing a call on holdTransferring a call Softkey options for ringing calls Incoming call optionsCall transfer with consult Softkey Description Redirecting a callDeclining a call To decline an incoming call with a reason Ignoring a callTo decline an incoming call without a reason Sending and receiving instant messages Send IM optionStandard-Nortel Networks Confidential 50 Making calls Chapter Managing your calls Managing your calls Accessing the list of BuddiesChanging your presence status Adding call subjects Adding reject reasons Viewing line informationUsing the inbox options To call an inbox entryDeleting an inbox entry To call an inbox entry while on an active callSaving an inbox entry to the address book Adding an entry Accessing your address bookManaging your address book Removing an entryDeleting an outbox entry Accessing your outboxManaging your outbox Saving an outbox entry to the address book Standard-Nortel Networks Confidential 60 Managing your calls Chapter Advanced features and services To remove a stock query entry Advanced features and servicesStock query Instant messaging Send an IM to an entry in the inbox, outbox or address bookForwarding a call Call forwardHandling incoming instant messages Canceling a forwarded call User login Do not Disturb DNDUser logout Advanced features and services NN10042-113 Standard-Nortel Networks Confidential Preferences SIP Multimedia PC Client main window SIP Multimedia PC Client main windowStandard-Nortel Networks Confidential Manually restarting your i2004 Internet Telephone Appendix B TroubleshootingLocating the MAC address Call does not connect Using SIP addresses versus IP addressesTroubleshooting Call is connected but there is no audioQuality of service information Troubleshooting NN10042-113 Appendix C Setting Dhcp parameters Things to consider when setting parametersIf your network supports Dhcp Setting Dhcp parametersBegin the initialization process Parameter Value Definition ActionIf your network does not support Dhcp Setting non-DHCP parameters Valid IP addressWhere to go next Initializing options after setting parametersDescription Part number Appendix D Customer supportSeparately orderable parts Customer support NN10042-113 Index DhcpIndex
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