Nortel Networks i2004 manual Redirecting a call, Declining a call, Softkey Description

Page 61

[Standard—Nortel Networks Confidential]

		Chapter 4 Making calls 47

	Table 8 Softkey options for ringing calls

	Softkey	Description

	Decline	Stops the call from ringing (does not
		advance to the next ring list). The call is
		cancelled and a message is sent to the
		caller.
		Note: Decline stops a call from ringing
		on all devices defined in your ring list.

	Ignore	Stops the call from ringing on your
		i2004 Internet Telephone (call handling
		depends on the feature settings). The
		call is then handled by your ring list.
		For more information about Ignore
		feature settings see “Setting Ignore
		action” on page 29.

Redirecting a call

To redirect an incoming call to another location without answering the call

1Press the Redrct softkey.

2Use the dialpad to enter the new address.

3Press the Redrct softkey to add the new party.

To redirect an incoming call using the outbox or address book

1Press the Redrct softkey.

2Press an outbox or address book quick button.

3Highlight the entry you wish to redirect to and press the Select softkey.

4Press the Redrct softkey.

Declining a call

When you decline an incoming call it stops ringing on your telephone. The caller receives a decline message and a busy signal. You can also decline a call and specify a reason if you have configured reject reasons through the View menu.

i2004 Internet Telephone User Guide

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Contents I2004 Internet Telephone User Guide Trademarks Copyright 2003 Nortel NetworksRestricted rights legend Statement of conditionsI2004 Internet Telephone User Guide Nortel Networks Inc. software license agreementStandard-Nortel Networks Confidential Contents Chapter Making calls Do not Disturb DND User login User logout Standard-Nortel Networks Confidential Tables Vi Tables NN10042-113 Welcome About this guideAudience Acronyms Text conventionsViii About this guide Related publications How to get helpAbout this guide About this guide NN10042-113 Chapter Setup Before you beginSetting up and initializing your i2004 Internet Telephone Installing your i2004 Internet TelephoneStandard-Nortel Networks Confidential 06/06 931 am Nortel Networks Initializing your i2004 Internet TelephoneGo to Setting Dhcp parameters on When you power up your i2004 Internet Telephone ThenInitializing options Enter an activation keyUnprovisioned Device Contacting Database Display Logging in to your i2004 Internet TelephoneAfter typing your password, the following screen appears Standard-Nortel Networks Confidential Idle Screen To reset your i2004 Internet TelephoneTo upgrade firmware Standard-Nortel Networks Confidential Chapter Introducing the i2004 Internet Telephone Your i2004 Internet Telephone features and servicesIntroducing the i2004 Internet Telephone Some useful terms you should know What is an address?Multiple user logon Inbox Address bookOutbox BuddiesI2004 buttons Getting to knowUsing the i2004 quick buttons Introducing the i2004 Internet Telephone I2004 quick buttons Button Activates this function and softkeys Pressing this quickI2004 display Alphanumeric dialing exercise Entering alphanumeric charactersStep Action Result Character Name Helpful hintsI2004 Internet Telephone icons Recognizing common i2004 Internet Telephone iconsIcon Meaning Message waiting Instant message Missed call Introducing the i2004 Internet Telephone NN10042-113 Chapter Configuring the i2004 Internet Telephone Setting preferences Adjusting the contrast settingsSetting alpha-numeric dialing Configuring the i2004 Internet TelephoneSetting Ignore action Setting IM displaySpecifying the location Setting the idle display of the i2004 Internet TelephoneChanging the date format Setting time preferencesChanging the time zone Changing the time format Displaying i2004 informationSwitching the server control Resetting your i2004 Internet TelephoneConfiguring the i2004 Internet Telephone NN10042-113 Getting started i2004 functions Chapter Making callsI2004 Internet Telephone functions Do thisMaking calls I2004 Internet Telephone functions Softkey dialing optionsMaking calls Placing a callTo make a call with Do this Handsfree button Headset buttonAdding subjects to a call Entering an addressSee Incoming call options on page 46 for more information Answering an incoming callAfter you have answered a call Active call actionsSoftkey options for answered calls SoftkeyAnswering a second call Receiving a second callSwitching between active calls on the same line Ending a call Placing a conference call Transferring a call Placing a call on holdCall transfer Call transfer with consult Incoming call optionsSoftkey options for ringing calls Declining a call Redirecting a callSoftkey Description To decline an incoming call without a reason Ignoring a callTo decline an incoming call with a reason Send IM option Sending and receiving instant messagesStandard-Nortel Networks Confidential 50 Making calls Chapter Managing your calls Changing your presence status Accessing the list of BuddiesManaging your calls Adding call subjects Viewing line information Adding reject reasonsTo call an inbox entry Using the inbox optionsSaving an inbox entry to the address book To call an inbox entry while on an active callDeleting an inbox entry Managing your address book Accessing your address bookAdding an entry Removing an entryManaging your outbox Accessing your outboxDeleting an outbox entry Saving an outbox entry to the address book Standard-Nortel Networks Confidential 60 Managing your calls Chapter Advanced features and services Stock query Advanced features and servicesTo remove a stock query entry Send an IM to an entry in the inbox, outbox or address book Instant messagingHandling incoming instant messages Call forwardForwarding a call Canceling a forwarded call Do not Disturb DND User loginUser logout Advanced features and services NN10042-113 Standard-Nortel Networks Confidential Preferences SIP Multimedia PC Client main window SIP Multimedia PC Client main windowStandard-Nortel Networks Confidential Locating the MAC address Appendix B TroubleshootingManually restarting your i2004 Internet Telephone Troubleshooting Using SIP addresses versus IP addressesCall does not connect Call is connected but there is no audioQuality of service information Troubleshooting NN10042-113 Things to consider when setting parameters Appendix C Setting Dhcp parametersBegin the initialization process Setting Dhcp parametersIf your network supports Dhcp Action Parameter Value DefinitionIf your network does not support Dhcp Valid IP address Setting non-DHCP parametersInitializing options after setting parameters Where to go nextSeparately orderable parts Appendix D Customer supportDescription Part number Customer support NN10042-113 Dhcp IndexIndex

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