Nortel Networks i2004 manual I2004 display

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[Standard—Nortel Networks Confidential]

Chapter 2 Introducing the i2004 Internet Telephone 21

The i2004 display

The i2004 Internet Telephone display is organized as follows:

line button user label

line buttons

status

main display

				line
				buttons
		Tom		primary
OnHook		06/06	9:31 am	line
OnHook		06/06	9:31 am	line status
				line status
				icon
				time and
Welcome				date
View	Servcs	DND	Config	softkey
View	Servcs	DND	Config	labels

softkeys

•the main display, when idle, shows the day and time, the online status of the primary line user, as well as any bulletins sent by your service provider. The display changes to show call activity (such as, who is calling), feature activation and menu options.

•the line information area of the display shows:

—who is logged on to the telephone and what line they are assigned. The first person to log on is assigned the primary line.

—line status icons that change according to call activity. For more information about icons see “Recognizing common i2004 Internet Telephone icons.” on page 24.

•the softkey area of the display shows the labels for the corresponding telephone buttons below. The softkey labels will change according to the telephone activity. From the idle display you can access the View, Services and Config menus as well as activate the DND (Do not Disturb) feature.

i2004 Internet Telephone User Guide

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Contents I2004 Internet Telephone User Guide Statement of conditions Copyright 2003 Nortel NetworksTrademarks Restricted rights legendI2004 Internet Telephone User Guide Nortel Networks Inc. software license agreementStandard-Nortel Networks Confidential Contents Chapter Making calls Do not Disturb DND User login User logout Standard-Nortel Networks Confidential Tables Vi Tables NN10042-113 Audience About this guideWelcome Viii About this guide Text conventionsAcronyms About this guide How to get helpRelated publications About this guide NN10042-113 Chapter Setup Before you beginSetting up and initializing your i2004 Internet Telephone Installing your i2004 Internet TelephoneStandard-Nortel Networks Confidential 06/06 931 am Nortel Networks Initializing your i2004 Internet TelephoneGo to Setting Dhcp parameters on When you power up your i2004 Internet Telephone ThenInitializing options Enter an activation keyUnprovisioned Device Contacting Database Display Logging in to your i2004 Internet TelephoneAfter typing your password, the following screen appears Standard-Nortel Networks Confidential Idle Screen To reset your i2004 Internet TelephoneTo upgrade firmware Standard-Nortel Networks Confidential Chapter Introducing the i2004 Internet Telephone Your i2004 Internet Telephone features and servicesIntroducing the i2004 Internet Telephone Multiple user logon What is an address?Some useful terms you should know Buddies Address bookInbox OutboxI2004 buttons Getting to know Using the i2004 quick buttons Introducing the i2004 Internet Telephone I2004 quick buttons Button Activates this function and softkeys Pressing this quickI2004 display Step Action Result Entering alphanumeric charactersAlphanumeric dialing exercise Character Name Helpful hintsIcon Meaning Recognizing common i2004 Internet Telephone iconsI2004 Internet Telephone icons Message waiting Instant message Missed call Introducing the i2004 Internet Telephone NN10042-113 Chapter Configuring the i2004 Internet Telephone Configuring the i2004 Internet Telephone Adjusting the contrast settingsSetting preferences Setting alpha-numeric dialingSetting Ignore action Setting IM displaySpecifying the location Setting the idle display of the i2004 Internet TelephoneChanging the time zone Setting time preferencesChanging the date format Changing the time format Displaying i2004 informationSwitching the server control Resetting your i2004 Internet TelephoneConfiguring the i2004 Internet Telephone NN10042-113 Do this Chapter Making callsGetting started i2004 functions I2004 Internet Telephone functionsMaking calls I2004 Internet Telephone functions Softkey dialing optionsHeadset button Placing a callMaking calls To make a call with Do this Handsfree buttonAdding subjects to a call Entering an addressSee Incoming call options on page 46 for more information Answering an incoming callSoftkey Active call actionsAfter you have answered a call Softkey options for answered callsAnswering a second call Receiving a second callSwitching between active calls on the same line Ending a call Placing a conference call Call transfer Placing a call on holdTransferring a call Softkey options for ringing calls Incoming call optionsCall transfer with consult Softkey Description Redirecting a callDeclining a call To decline an incoming call with a reason Ignoring a callTo decline an incoming call without a reason Send IM option Sending and receiving instant messagesStandard-Nortel Networks Confidential 50 Making calls Chapter Managing your calls Managing your calls Accessing the list of BuddiesChanging your presence status Adding call subjects Viewing line information Adding reject reasonsTo call an inbox entry Using the inbox optionsDeleting an inbox entry To call an inbox entry while on an active callSaving an inbox entry to the address book Removing an entry Accessing your address bookManaging your address book Adding an entryDeleting an outbox entry Accessing your outboxManaging your outbox Saving an outbox entry to the address book Standard-Nortel Networks Confidential 60 Managing your calls Chapter Advanced features and services To remove a stock query entry Advanced features and servicesStock query Send an IM to an entry in the inbox, outbox or address book Instant messagingForwarding a call Call forwardHandling incoming instant messages Canceling a forwarded call Do not Disturb DND User loginUser logout Advanced features and services NN10042-113 Standard-Nortel Networks Confidential Preferences SIP Multimedia PC Client main window SIP Multimedia PC Client main windowStandard-Nortel Networks Confidential Manually restarting your i2004 Internet Telephone Appendix B TroubleshootingLocating the MAC address Call is connected but there is no audio Using SIP addresses versus IP addressesTroubleshooting Call does not connectQuality of service information Troubleshooting NN10042-113 Things to consider when setting parameters Appendix C Setting Dhcp parametersIf your network supports Dhcp Setting Dhcp parametersBegin the initialization process Action Parameter Value DefinitionIf your network does not support Dhcp Valid IP address Setting non-DHCP parametersInitializing options after setting parameters Where to go nextDescription Part number Appendix D Customer supportSeparately orderable parts Customer support NN10042-113 Dhcp IndexIndex

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