Lucent Technologies 585-310-575 manual INIndex

Page 5

Contents

Checking the Administrator’s Log

51

Checking the Delivery Failure Log

52

Delivery Failure Codes

54

Troubleshooting ELA

55

6Alarms

Overview

59

DELIVTS Resource Type

59

REGISTRY Resource Type

61

SHADOW Resource Type

62

EL — Enhanced-List Application

65

INIndex

Issue 1 July 1997 iii

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Contents Intuity Messaging Solutions Trademarks Contents Preventative Maintenance and Troubleshooting INIndex Iv Issue 1 July Intended Audiences About This BookPurpose Trademarks and Service Marks Page Related Resources How to Comment on This BookOverview Enhanced-List ApplicationAudience What You Should KnowWhat ELA Can Do for You Enhanced-List ApplicationBasic Concepts ELA AdministrationPlanning with Professional Services ELA Message Delivery Things to ConsiderRemote Message Impact Hardware/Software RequirementsLAN Impact External Security Port Usage ImpactSecurity Internal Security Shadow Mailbox Imapi Session RequirementsInstalling the Software InstallationSoftware Install Menu Wait Time Window Rebooting the SystemMake sure that there is no diskette in the diskette drive Administering Audix for ELA Activating ELA Verifying that ELA is EnabledIncreasing the Number of Mailing Lists Allowed on the System Ch cos COSnumber Defining an ELA Class of ServiceFax? If you have purchased fax Enter the following information Example of Communities Administered for use with ELA Setting Up ELA and Shadow Mailbox Community IDsELA Community ID Before You BeginSending Restrictions Screen Shadow Mailbox Community ID Administering TCP/IP Administering Audix for ELA Denver1 Setting Up Imapi Sessions for Trusted Server Access Setting Up Imapi Sessions for Trusted Server Access Security Alert Defining Two ELA Trusted ServersDrmid10 For the administrative ELA trusted server elaadmin, enter 0 Page Administering Audix for ELA Issue 1 July Defining the Audix server Administering Access Administering ELA for AUDIX4Set Up Enhanced-List System Data Window On next Administering ELA for Audix Mailbox Attributes Guidelines for Naming Enhanced ListsCreating Enhanced Lists Administer Enhanced-Lists Window On next Adding Members to Enhanced Lists Guidelines for Selecting Enhanced-List MembersEnhanced List Membership for Listname Window Adding/Deleting Members to an Enhanced List Enhanced-List Membership for Listname listextension Window Finding a Member Adding a MemberPrinting an Enhanced List Deleting an Enhanced ListDeleting a Member Confirm Deletion of Enhanced-List Window Recording Names for Enhanced Lists Testing Intuity Enhanced ListsPage Administering ELA for Audix Issue 1 July Checking the Administrator’s Log Preventative Maintenance TroubleshootingDelivery Failure Log Window Checking the Delivery Failure LogOccurred, such as Full Mailbox, Unsupported Media, or Delivery Failure Codes Reason of Failure Description Delivery Failure CodesTroubleshooting ELA Messaging Solutions Release 4 Alarm Log Messages Lucent Intuity Messaging Solutions Digital Preventative Maintenance and Troubleshooting Issue 1 July Delivts Resource Type AlarmsAlarm Code Event ID ELA-delivts01 Alarm Code Event ID ELA-delivts04 Alarm Code Event ID ELA-delivts02Alarm Code Event ID ELA-delivts03 Registry Resource Type Alarm Code Event ID ELA-registry01Alarm Code Event ID ELA-registry02 Shadow Resource Type Alarm Code Event ID ELA-shadow01Alarm Code Event ID ELA-shadow02 Alarm Code Event ID ELA-shadow05 Alarm Code Event ID ELA-shadow03Alarm Code Event ID ELA-shadow04 Alarm Code Event ID ELA-shadow06 Event ID ELA-badreca01 through ELA-badreca12 EL Enhanced-List ApplicationEvent ID ELA-nestvioltn Event ID ELA-lostlock01 through ELA-lostlock10Event ID ELA-nomembers Event ID ELA-chkrestrct Event ID ELA-loopvioltnEvent ID ELA-mboxlock01 Event ID ELA-delivts05 Event ID ELA-shadow07Index Index