Lucent Technologies 585-310-575 manual Event ID ELA-loopvioltn, Event ID ELA-mboxlock01

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EL — Enhanced-List Application

Repair Procedure:

Evaluate list membership hierarchy and delete unnecessary nesting so that ELA can handle delivery of the message. See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for procedures.

Event ID: ELA-loopvioltn

Description: There are two enhanced lists that refer to each other. For example, enhanced list 1 contains enhanced list 2 as a member, and enhanced list 2 contains enhanced list 1 as a member.

Repair Procedure:

Go to the Administer Enhanced-Lists window.

1.Use (F5) OPEN E-LIST to open one of the indicated Enhanced Lists.

2.Search for the extension of the other Enhanced List.

3.Use (F7) DELETE E-LIST to delete the Enhanced List.

See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for more detailed procedures.

Event ID: ELA-mboxlock01

Description: An enhanced-list mailbox does not have trusted server access.

Repair Procedure:

1.In AUDIX, enter ch cos ELA_Class_of_Service_Name/Number

2.Verify that the Trusted Server Access? field is set to y

3.Enter ch su Enhanced_List_mailbox_extension

4.Verify the Class of Service field is the appropriate cos.

See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for more detailed procedures.

Event ID: ELA-chkrestrct

Description: A message was found in the shadow mailbox.

Repair Procedure:

1. In AUDIX, enter ch sys se

Issue 1 July 1997 67

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Contents Intuity Messaging Solutions Trademarks Contents Preventative Maintenance and Troubleshooting INIndex Iv Issue 1 July Intended Audiences About This BookPurpose Trademarks and Service Marks Page Related Resources How to Comment on This BookOverview Enhanced-List ApplicationAudience What You Should KnowWhat ELA Can Do for You Enhanced-List ApplicationBasic Concepts ELA AdministrationPlanning with Professional Services ELA Message Delivery Things to ConsiderRemote Message Impact Hardware/Software RequirementsLAN Impact External Security Port Usage ImpactSecurity Internal Security Shadow Mailbox Imapi Session RequirementsInstalling the Software InstallationSoftware Install Menu Wait Time Window Rebooting the SystemMake sure that there is no diskette in the diskette drive Administering Audix for ELA Activating ELA Verifying that ELA is EnabledIncreasing the Number of Mailing Lists Allowed on the System Ch cos COSnumber Defining an ELA Class of ServiceFax? If you have purchased fax Enter the following information Example of Communities Administered for use with ELA Setting Up ELA and Shadow Mailbox Community IDsELA Community ID Before You BeginSending Restrictions Screen Shadow Mailbox Community ID Administering TCP/IP Administering Audix for ELA Denver1 Setting Up Imapi Sessions for Trusted Server Access Setting Up Imapi Sessions for Trusted Server Access Security Alert Defining Two ELA Trusted ServersDrmid10 For the administrative ELA trusted server elaadmin, enter 0 Page Administering Audix for ELA Issue 1 July Defining the Audix server Administering Access Administering ELA for AUDIX4Set Up Enhanced-List System Data Window On next Administering ELA for Audix Mailbox Attributes Guidelines for Naming Enhanced ListsCreating Enhanced Lists Administer Enhanced-Lists Window On next Adding Members to Enhanced Lists Guidelines for Selecting Enhanced-List MembersEnhanced List Membership for Listname Window Adding/Deleting Members to an Enhanced List Enhanced-List Membership for Listname listextension Window Finding a Member Adding a MemberPrinting an Enhanced List Deleting an Enhanced ListDeleting a Member Confirm Deletion of Enhanced-List Window Recording Names for Enhanced Lists Testing Intuity Enhanced ListsPage Administering ELA for Audix Issue 1 July Checking the Administrator’s Log Preventative Maintenance TroubleshootingDelivery Failure Log Window Checking the Delivery Failure LogOccurred, such as Full Mailbox, Unsupported Media, or Delivery Failure Codes Reason of Failure Description Delivery Failure CodesTroubleshooting ELA Messaging Solutions Release 4 Alarm Log Messages Lucent Intuity Messaging Solutions Digital Preventative Maintenance and Troubleshooting Issue 1 July Delivts Resource Type AlarmsAlarm Code Event ID ELA-delivts01 Alarm Code Event ID ELA-delivts04 Alarm Code Event ID ELA-delivts02Alarm Code Event ID ELA-delivts03 Registry Resource Type Alarm Code Event ID ELA-registry01Alarm Code Event ID ELA-registry02 Shadow Resource Type Alarm Code Event ID ELA-shadow01Alarm Code Event ID ELA-shadow02 Alarm Code Event ID ELA-shadow05 Alarm Code Event ID ELA-shadow03Alarm Code Event ID ELA-shadow04 Alarm Code Event ID ELA-shadow06 Event ID ELA-badreca01 through ELA-badreca12 EL Enhanced-List ApplicationEvent ID ELA-nestvioltn Event ID ELA-lostlock01 through ELA-lostlock10Event ID ELA-nomembers Event ID ELA-chkrestrct Event ID ELA-loopvioltnEvent ID ELA-mboxlock01 Event ID ELA-delivts05 Event ID ELA-shadow07Index Index