Lucent Technologies 585-310-575 manual Event ID ELA-lostlock01 through ELA-lostlock10

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Alarms

Event ID: ELA-lostlock01 through ELA-lostlock10

Description: Messages to an enhanced list could not be delivered because someone was logged into the shadow mailbox.

Repair Procedure:

No one should ever be logged into the shadow mailbox. However. if someone is, change the password for the shadow mailbox as follows:

1.In AUDIX Administration enter ch su extension for the enhanced-list mailbox.

2.At the Subscriber screen, enter a new password in the Password: field.

3.Press (F3) ENTER to save the password.

Event ID: ELA-no_members

Description: ELA received a message for delivery to an Enhanced List, but the enhanced list did not contain any members. In such a case, ELA will delete the message.

Repair Procedure:

Perhaps you forgot to add the members to the Enhanced List, or perhaps the enhanced list is no longer necessary. Go to the Administer Enhanced-Lists window and do one of the following:

■Highlight the list and use (F5) OPEN E-LIST to enter members into the Enhanced List.

■Use (F7) DELETE E-LIST to delete the Enhanced Lists.

See Lucent INTUITY Messaging Solutions Release 4 Administration, 585-310-564 for more detailed procedures.

Event ID: ELA-nestvioltn

Description: An enhanced list contains more than 20 nested lists.

For example, enhanced list 1 contains enhanced list 2 as one of its members. Inside enhanced list 2 is Enhanced List 3. Enhanced list 3 contains yet another enhanced list as one of its members, and so on.

66Issue 1 July 1997

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Contents Intuity Messaging Solutions Trademarks Contents Preventative Maintenance and Troubleshooting INIndex Iv Issue 1 July Purpose About This BookIntended Audiences Trademarks and Service Marks Page How to Comment on This Book Related ResourcesEnhanced-List Application OverviewAudience What You Should KnowEnhanced-List Application What ELA Can Do for YouPlanning with Professional Services ELA AdministrationBasic Concepts Things to Consider ELA Message DeliveryLAN Impact Hardware/Software RequirementsRemote Message Impact Security Port Usage ImpactExternal Security Internal Security Imapi Session Requirements Shadow MailboxInstallation Installing the SoftwareSoftware Install Menu Rebooting the System Wait Time WindowMake sure that there is no diskette in the diskette drive Administering Audix for ELA Verifying that ELA is Enabled Activating ELAIncreasing the Number of Mailing Lists Allowed on the System Defining an ELA Class of Service Ch cos COSnumberFax? If you have purchased fax Enter the following information Setting Up ELA and Shadow Mailbox Community IDs Example of Communities Administered for use with ELABefore You Begin ELA Community IDSending Restrictions Screen Shadow Mailbox Community ID Administering TCP/IP Administering Audix for ELA Denver1 Setting Up Imapi Sessions for Trusted Server Access Setting Up Imapi Sessions for Trusted Server Access Defining Two ELA Trusted Servers Security AlertDrmid10 For the administrative ELA trusted server elaadmin, enter 0 Page Administering Audix for ELA Issue 1 July Administering ELA for AUDIX4 Defining the Audix server Administering AccessSet Up Enhanced-List System Data Window On next Administering ELA for Audix Guidelines for Naming Enhanced Lists Mailbox AttributesCreating Enhanced Lists Administer Enhanced-Lists Window On next Guidelines for Selecting Enhanced-List Members Adding Members to Enhanced ListsEnhanced List Membership for Listname Window Adding/Deleting Members to an Enhanced List Enhanced-List Membership for Listname listextension Window Adding a Member Finding a MemberDeleting a Member Deleting an Enhanced ListPrinting an Enhanced List Confirm Deletion of Enhanced-List Window Testing Intuity Enhanced Lists Recording Names for Enhanced ListsPage Administering ELA for Audix Issue 1 July Preventative Maintenance Troubleshooting Checking the Administrator’s LogChecking the Delivery Failure Log Delivery Failure Log WindowOccurred, such as Full Mailbox, Unsupported Media, or Delivery Failure Codes Delivery Failure Codes Reason of Failure DescriptionTroubleshooting ELA Messaging Solutions Release 4 Alarm Log Messages Lucent Intuity Messaging Solutions Digital Preventative Maintenance and Troubleshooting Issue 1 July Alarm Code Event ID ELA-delivts01 AlarmsDelivts Resource Type Alarm Code Event ID ELA-delivts03 Alarm Code Event ID ELA-delivts02Alarm Code Event ID ELA-delivts04 Alarm Code Event ID ELA-registry02 Alarm Code Event ID ELA-registry01Registry Resource Type Alarm Code Event ID ELA-shadow02 Alarm Code Event ID ELA-shadow01Shadow Resource Type Alarm Code Event ID ELA-shadow04 Alarm Code Event ID ELA-shadow03Alarm Code Event ID ELA-shadow05 Alarm Code Event ID ELA-shadow06 EL Enhanced-List Application Event ID ELA-badreca01 through ELA-badreca12Event ID ELA-nomembers Event ID ELA-lostlock01 through ELA-lostlock10Event ID ELA-nestvioltn Event ID ELA-mboxlock01 Event ID ELA-loopvioltnEvent ID ELA-chkrestrct Event ID ELA-shadow07 Event ID ELA-delivts05Index Index