Lucent Technologies 585-310-575 manual About This Book, Purpose, Intended Audiences

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About This Book

Purpose

This book contains instructions for installing and administrating the Enhanced-List Application (ELA) on an INTUITY™ AUDIX® R4 system.

Intended Audiences

This book is intended primarily for the on-site technical personnel who are responsible for installing and configuring the system and performing initial administration and acceptance testing. Secondary audiences include the following from Lucent:

■Field support — Technical Service Organization (TSO)

■Helpline personnel

■Factory assemble, load, and test (ALT) personnel

■Provisioning project managers — Sales and Technical Resource Center (STRC)

This book assumes that the primary users of this book have completed the INTUITY AUDIX Administration training course.

Issue 1 July 1997 v

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Contents Intuity Messaging Solutions Trademarks Contents Preventative Maintenance and Troubleshooting INIndex Iv Issue 1 July Purpose About This BookIntended Audiences Trademarks and Service Marks Page Related Resources How to Comment on This BookWhat You Should Know Enhanced-List ApplicationOverview AudienceWhat ELA Can Do for You Enhanced-List ApplicationPlanning with Professional Services ELA AdministrationBasic Concepts ELA Message Delivery Things to ConsiderLAN Impact Hardware/Software RequirementsRemote Message Impact Security Port Usage ImpactExternal Security Internal Security Shadow Mailbox Imapi Session RequirementsInstalling the Software InstallationSoftware Install Menu Wait Time Window Rebooting the SystemMake sure that there is no diskette in the diskette drive Administering Audix for ELA Activating ELA Verifying that ELA is EnabledIncreasing the Number of Mailing Lists Allowed on the System Ch cos COSnumber Defining an ELA Class of ServiceFax? If you have purchased fax Enter the following information Example of Communities Administered for use with ELA Setting Up ELA and Shadow Mailbox Community IDsELA Community ID Before You BeginSending Restrictions Screen Shadow Mailbox Community ID Administering TCP/IP Administering Audix for ELA Denver1 Setting Up Imapi Sessions for Trusted Server Access Setting Up Imapi Sessions for Trusted Server Access Security Alert Defining Two ELA Trusted ServersDrmid10 For the administrative ELA trusted server elaadmin, enter 0 Page Administering Audix for ELA Issue 1 July Defining the Audix server Administering Access Administering ELA for AUDIX4Set Up Enhanced-List System Data Window On next Administering ELA for Audix Mailbox Attributes Guidelines for Naming Enhanced ListsCreating Enhanced Lists Administer Enhanced-Lists Window On next Adding Members to Enhanced Lists Guidelines for Selecting Enhanced-List MembersEnhanced List Membership for Listname Window Adding/Deleting Members to an Enhanced List Enhanced-List Membership for Listname listextension Window Finding a Member Adding a MemberDeleting a Member Deleting an Enhanced ListPrinting an Enhanced List Confirm Deletion of Enhanced-List Window Recording Names for Enhanced Lists Testing Intuity Enhanced ListsPage Administering ELA for Audix Issue 1 July Checking the Administrator’s Log Preventative Maintenance TroubleshootingDelivery Failure Log Window Checking the Delivery Failure LogOccurred, such as Full Mailbox, Unsupported Media, or Delivery Failure Codes Reason of Failure Description Delivery Failure CodesTroubleshooting ELA Messaging Solutions Release 4 Alarm Log Messages Lucent Intuity Messaging Solutions Digital Preventative Maintenance and Troubleshooting Issue 1 July Alarm Code Event ID ELA-delivts01 AlarmsDelivts Resource Type Alarm Code Event ID ELA-delivts03 Alarm Code Event ID ELA-delivts02Alarm Code Event ID ELA-delivts04 Alarm Code Event ID ELA-registry02 Alarm Code Event ID ELA-registry01Registry Resource Type Alarm Code Event ID ELA-shadow02 Alarm Code Event ID ELA-shadow01Shadow Resource Type Alarm Code Event ID ELA-shadow04 Alarm Code Event ID ELA-shadow03Alarm Code Event ID ELA-shadow05 Alarm Code Event ID ELA-shadow06 Event ID ELA-badreca01 through ELA-badreca12 EL Enhanced-List ApplicationEvent ID ELA-nomembers Event ID ELA-lostlock01 through ELA-lostlock10Event ID ELA-nestvioltn Event ID ELA-mboxlock01 Event ID ELA-loopvioltnEvent ID ELA-chkrestrct Event ID ELA-delivts05 Event ID ELA-shadow07Index Index