Lucent Technologies 585-310-575 manual Preventative Maintenance and Troubleshooting Issue 1 July

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Preventative Maintenance and Troubleshooting

58Issue 1 July 1997

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Contents Intuity Messaging Solutions Trademarks Contents Preventative Maintenance and Troubleshooting INIndex Iv Issue 1 July Intended Audiences About This BookPurpose Trademarks and Service Marks Page How to Comment on This Book Related ResourcesEnhanced-List Application OverviewAudience What You Should KnowEnhanced-List Application What ELA Can Do for YouBasic Concepts ELA AdministrationPlanning with Professional Services Things to Consider ELA Message DeliveryRemote Message Impact Hardware/Software RequirementsLAN Impact External Security Port Usage ImpactSecurity Internal Security Imapi Session Requirements Shadow MailboxInstallation Installing the SoftwareSoftware Install Menu Rebooting the System Wait Time WindowMake sure that there is no diskette in the diskette drive Administering Audix for ELA Verifying that ELA is Enabled Activating ELAIncreasing the Number of Mailing Lists Allowed on the System Defining an ELA Class of Service Ch cos COSnumberFax? If you have purchased fax Enter the following information Setting Up ELA and Shadow Mailbox Community IDs Example of Communities Administered for use with ELABefore You Begin ELA Community IDSending Restrictions Screen Shadow Mailbox Community ID Administering TCP/IP Administering Audix for ELA Denver1 Setting Up Imapi Sessions for Trusted Server Access Setting Up Imapi Sessions for Trusted Server Access Defining Two ELA Trusted Servers Security AlertDrmid10 For the administrative ELA trusted server elaadmin, enter 0 Page Administering Audix for ELA Issue 1 July Administering ELA for AUDIX4 Defining the Audix server Administering AccessSet Up Enhanced-List System Data Window On next Administering ELA for Audix Guidelines for Naming Enhanced Lists Mailbox AttributesCreating Enhanced Lists Administer Enhanced-Lists Window On next Guidelines for Selecting Enhanced-List Members Adding Members to Enhanced ListsEnhanced List Membership for Listname Window Adding/Deleting Members to an Enhanced List Enhanced-List Membership for Listname listextension Window Adding a Member Finding a MemberPrinting an Enhanced List Deleting an Enhanced ListDeleting a Member Confirm Deletion of Enhanced-List Window Testing Intuity Enhanced Lists Recording Names for Enhanced ListsPage Administering ELA for Audix Issue 1 July Preventative Maintenance Troubleshooting Checking the Administrator’s LogChecking the Delivery Failure Log Delivery Failure Log WindowOccurred, such as Full Mailbox, Unsupported Media, or Delivery Failure Codes Delivery Failure Codes Reason of Failure Description Troubleshooting ELA Messaging Solutions Release 4 Alarm Log Messages Lucent Intuity Messaging Solutions Digital Preventative Maintenance and Troubleshooting Issue 1 July Delivts Resource Type AlarmsAlarm Code Event ID ELA-delivts01 Alarm Code Event ID ELA-delivts04 Alarm Code Event ID ELA-delivts02Alarm Code Event ID ELA-delivts03 Registry Resource Type Alarm Code Event ID ELA-registry01Alarm Code Event ID ELA-registry02 Shadow Resource Type Alarm Code Event ID ELA-shadow01Alarm Code Event ID ELA-shadow02 Alarm Code Event ID ELA-shadow05 Alarm Code Event ID ELA-shadow03Alarm Code Event ID ELA-shadow04 Alarm Code Event ID ELA-shadow06 EL Enhanced-List Application Event ID ELA-badreca01 through ELA-badreca12Event ID ELA-nestvioltn Event ID ELA-lostlock01 through ELA-lostlock10Event ID ELA-nomembers Event ID ELA-chkrestrct Event ID ELA-loopvioltnEvent ID ELA-mboxlock01 Event ID ELA-shadow07 Event ID ELA-delivts05Index Index