Lucent Technologies 585-310-575 manual EL Enhanced-List Application

EL — Enhanced-List Application

If you regularly get this alarm, the following questions can help you evaluate how your business uses ELA:

■Do your subscribers use large enhanced lists too frequently? Are they being used for trivial or non-business purposes?

■Are subscriber mailboxes too small? Should you increase mailbox space or purchase more hours for storage?

■Is the ELA class-of-service correct? (Check the value in the Mailbox Size (seconds), Maximum: field on the Class of Service screen, Page 2. Is the ELA class-of-service assigned to the shadow mailbox?

■Are the intervals for rescheduling delivery on the System Parameters Features screen appropriate?

EL — Enhanced-List Application

The following administrator’s log messages and repair actions apply to the Enhanced-List Application.

Event ID: ELA-badreca01 through ELA-badreca12

Description: Bad record deleted from E-List registry. Check for missing lists. (extension)

ELA detected a corrupt record and took the following action:

■If the message displays an extension, ELA deleted its record.

■If the message does not display an extension, ELA could not determine the extension of the corrupt record and deletes the record.

Repair Procedure:

There are two recovery methods:

■Go to the Administer Enhanced-Lists window and note any lists that may be missing.

Use (F4) NEW E-LIST to re-enter each missing Enhanced List, one at a time. If ELA reports that an AUDIX mailbox already exists for a given extension, and the reported data match those of the missing list, answer ‘y’ to confirm the change of the existing mailbox into an enhanced-list mailbox.

■Restore data from the most recent backup of system data. See Chapter 3, “Common System Procedures,” in your maintenance book for instructions about restoring data. If you would prefer to have assistance with this restore, contact your remote maintenance center.

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