Actiontec electronic UP102 Single-Line Connection with Dial-Up Modem, Dual-Line Connection

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Actiontec VoSKY Call Center User Manual

Single-Line Connection with Dial-Up Modem

If the computer is connected to the Internet via dial-up modem with no other phone line in the home, Call Center can only be set up in Single-Line mode.

To connect IPW in Single-Line mode with a dial-up modem:

1.Get the phone cable from the telephone and insert one end in the “Phone” port on the rear panel of Call Center.

2.Connect the other end of the phone cable to the telephone.

3.Optional: To make and receive normal calls while the comput- er is powered down, use the supplied phone cable and insert one end of the cable in the “Line” port on the rear panel of Call Center.

4.Optional: Insert the other end of the phone cable in the “Phone” port of the dial-up modem. The components should be connected similarly to the figure below:

Call Center is connected in Single-Line mode. Next, go to chapter 4, “Installing Call Center Software.”

Dual-Line Connection

When Call Center is set up in Dual-Line mode, it can make and receive both Internet (computer-to-computer) calls and regular (computer-to-land-line telephone or computer-to-mobile telephone) calls. Also, features such as Remote Internet Calling, Call Forward- ing, Call Return, and Computer Answering Machine will be available.

This procedure assumes the computer is connected to a cable mo- dem. If the computer is connected to the Internet via DSL modem, see “Dual-Line Connection with DSL Modem” on page 16.

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Contents Call Center Table of Contents Page Introduction1 Package ContentsSystem Requirements Minimum FeaturesFront Panel Getting to Know Call CenterRegular Call Internet CallTechnical Support Rear PanelUSB Port Line PortDownloading and Installing Skype Installing Skype SoftwarePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Single-Line Connection HardwareDual-Line Connection Single-Line Connection with Dial-Up ModemPage Dual-Line Connection with DSL Modem Connecting to a Phone Line SplitterConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Remote Internet Calling Configuring Call Center FeaturesComputer Answering Machine Call Forwarding Page Call Return Default Other Configuration OptionsAbout Check for Updates Call Center Icons Before Using Call CenterCalling a Regular Telephone Using SkypeOut Using Call Center in Single-Line ModeCalling an Internet Contact Receiving a CallMaking a Conference Call Ending a CallTo make a conference call To add another contact to a conference callCalling a Regular Telephone Number Using Call Center in Dual-Line ModeDual-Line Mode From the Local Telephone Using Internet Call Mode and SkypeOut Using Regular Call ModeReceiving a Call Call WaitingRingback Alert Dual-Line Mode From a Remote PhoneMaking a Remote Internet Call Answering a Forwarded CallChecking Computer Voice Mail Using Call ReturnPlaying Voice Mail Adjusting VolumeStopping Playback Next/Previous MessagePage Make an Ordinary Basic Procedures Advanced ProceduresCall Forwarding Linear Audio Signal Support LED indicatorsPower Consumption Model NumberWeight Dimensions LxWxHOperating temperature 0 55 C 32 131 F Relative Humidity On-Hook VoltageClass B Equipment Regulatory Compliance NoticesModifications Miscellaneous Legal Notices Limited Warranty Page Page Page Page