Actiontec electronic UP102 user manual

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Actiontec VoSKY Call Center User Manual

Disclaimer: Some countries, states or provinces do not allow the exclu- sion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights which may vary depending on local law.

Dispute Resolution: The customer may contact the Director of Techni- cal Support in the event the Customer is not satisfied with Actiontec Elec- tronics’ response to the complaint. In the event that the Customer is still not satisfied with the response of the Director of Technical Support, the Customer is instructed to contact the Director of Marketing. In the event that the Customer is still not satisfied with the response of the Director of Marketing, the Customer is instructed to contact the Chief Financial Of- ficer and/or President.

Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and prin- ciples, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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Contents Call Center Table of Contents Page Package Contents Introduction1Features System Requirements MinimumGetting to Know Call Center Front PanelRegular Call Internet CallRear Panel Technical SupportUSB Port Line PortInstalling Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line ConnectionSingle-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL ModemConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet CallingComputer Answering Machine Call Forwarding Page Call Return Other Configuration Options DefaultAbout Check for Updates Before Using Call Center Call Center IconsUsing Call Center in Single-Line Mode Calling a Regular Telephone Using SkypeOutCalling an Internet Contact Receiving a CallEnding a Call Making a Conference CallTo make a conference call To add another contact to a conference callDual-Line Mode From the Local Telephone Using Call Center in Dual-Line ModeCalling a Regular Telephone Number Using Regular Call Mode Using Internet Call Mode and SkypeOutReceiving a Call Call WaitingDual-Line Mode From a Remote Phone Ringback AlertMaking a Remote Internet Call Answering a Forwarded CallUsing Call Return Checking Computer Voice MailAdjusting Volume Playing Voice MailStopping Playback Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic ProceduresCall Forwarding LED indicators Linear Audio Signal SupportPower Consumption Model NumberDimensions LxWxH WeightOperating temperature 0 55 C 32 131 F Relative Humidity On-Hook VoltageModifications Regulatory Compliance NoticesClass B Equipment Miscellaneous Legal Notices Limited Warranty Page Page Page Page