Actiontec electronic UP102 Getting to Know Call Center, Front Panel, Regular Call, Internet Call

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Actiontec VoSKY Call Center User Manual

Getting to Know Call Center

This section contains a quick description of Call Center’s lights (LEDs) and ports. Call Center has several indicator lights on its front panel, and a series of ports on its rear panel.

Front Panel

The front panel of Call Center features three lights: Regular Call, Internet Call, and Ready.

Regular Call

The Regular Call light illuminates when Call Center is in regular (analog) phone mode, blinks rapidly when an incoming regular call comes in, and blinks steadily when a regular call is on hold.

Internet Call

The Internet Call light illuminates when Call Center is in Inter- net phone mode, blinks rapidly when an incoming Internet call comes in, and blinks steadily when an Internet call is on hold.

Ready

The Ready light illuminates when Call Center is correctly con- nected to the computer and ready to answer calls.

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Contents Call Center Table of Contents Page Package Contents Introduction1Features System Requirements MinimumRegular Call Getting to Know Call CenterFront Panel Internet CallUSB Port Rear PanelTechnical Support Line PortInstalling Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line ConnectionSingle-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL ModemConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet CallingComputer Answering Machine Call Forwarding Page Call Return Other Configuration Options DefaultAbout Check for Updates Before Using Call Center Call Center IconsCalling an Internet Contact Using Call Center in Single-Line ModeCalling a Regular Telephone Using SkypeOut Receiving a CallTo make a conference call Ending a CallMaking a Conference Call To add another contact to a conference callUsing Call Center in Dual-Line Mode Dual-Line Mode From the Local TelephoneCalling a Regular Telephone Number Receiving a Call Using Regular Call ModeUsing Internet Call Mode and SkypeOut Call WaitingMaking a Remote Internet Call Dual-Line Mode From a Remote PhoneRingback Alert Answering a Forwarded CallUsing Call Return Checking Computer Voice MailStopping Playback Adjusting VolumePlaying Voice Mail Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic ProceduresCall Forwarding Power Consumption LED indicatorsLinear Audio Signal Support Model NumberOperating temperature 0 55 C 32 131 F Relative Humidity Dimensions LxWxHWeight On-Hook VoltageRegulatory Compliance Notices ModificationsClass B Equipment Miscellaneous Legal Notices Limited Warranty Page Page Page Page