Actiontec electronic UP102 user manual

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Actiontec VoSKY Call Center User Manual

To connect Call Center in Dual-Line mode:

1.Get the phone cable from the telephone and insert one end in the “Phone” port on the rear panel of Call Center.

2.Connect the other end of the phone cable to the telephone.

3.Using the supplied phone cable, insert one end in the “Line” port on the rear panel of Call Center.

4.Insert the other end of the supplied phone cable in a standard phone line outlet. The components should be connected similarly to the figure below:

Call Center is connected in Dual-Line mode. Next, go to chapter 4, “Installing Call Center Software.”

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Contents Call Center Table of Contents Page Package Contents Introduction1Features System Requirements MinimumRegular Call Getting to Know Call CenterFront Panel Internet CallUSB Port Rear PanelTechnical Support Line PortInstalling Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line ConnectionSingle-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL ModemConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet CallingComputer Answering Machine Call Forwarding Page Call Return Other Configuration Options DefaultAbout Check for Updates Before Using Call Center Call Center IconsCalling an Internet Contact Using Call Center in Single-Line ModeCalling a Regular Telephone Using SkypeOut Receiving a CallTo make a conference call Ending a CallMaking a Conference Call To add another contact to a conference callUsing Call Center in Dual-Line Mode Dual-Line Mode From the Local TelephoneCalling a Regular Telephone Number Receiving a Call Using Regular Call ModeUsing Internet Call Mode and SkypeOut Call WaitingMaking a Remote Internet Call Dual-Line Mode From a Remote PhoneRingback Alert Answering a Forwarded CallUsing Call Return Checking Computer Voice MailStopping Playback Adjusting VolumePlaying Voice Mail Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic ProceduresCall Forwarding Power Consumption LED indicatorsLinear Audio Signal Support Model NumberOperating temperature 0 55 C 32 131 F Relative Humidity Dimensions LxWxHWeight On-Hook VoltageRegulatory Compliance Notices ModificationsClass B Equipment Miscellaneous Legal Notices Limited Warranty Page Page Page Page