Actiontec electronic UP102 user manual Using Call Return, Checking Computer Voice Mail

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Actiontec VoSKY Call Center User Manual

Using Call Return

If Call Return is activated on Call Center (see “Call Return” on page 26), when an Internet call is made and the contact is not online, an alert will be sent when the contact returns online to the telephone whose number has been entered in Call Center’s Configuration tab. A typical scenario:

1.A remote Internet call is made, but the contact is not online.

2.A message, stating the contact is not available, is heard. Press the “1” key on the telephone keypad.

3.When the contact goes online, a call is placed to the regular telephone.

4.Pick up the telephone and press “1” again to have Call Cen- ter call the contact via the Internet.

Checking Computer Voice Mail

With Computer Answering Machine activated, parties calling into Call Center can leave messages on the computer.

Note: Before using Computer Answering Machine, it must be activated (see page 24). Also, any standard an- swering machine or voice mail service connected to the same phone line as Call Center (i.e., having the same phone number) must be deactivated.

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Contents Call Center Table of Contents Page Introduction1 Package ContentsSystem Requirements Minimum FeaturesInternet Call Getting to Know Call CenterFront Panel Regular CallLine Port Rear PanelTechnical Support USB PortDownloading and Installing Skype Installing Skype SoftwarePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Single-Line Connection HardwareDual-Line Connection Single-Line Connection with Dial-Up ModemPage Dual-Line Connection with DSL Modem Connecting to a Phone Line SplitterConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Remote Internet Calling Configuring Call Center FeaturesComputer Answering Machine Call Forwarding Page Call Return Default Other Configuration OptionsAbout Check for Updates Call Center Icons Before Using Call CenterReceiving a Call Using Call Center in Single-Line ModeCalling a Regular Telephone Using SkypeOut Calling an Internet ContactTo add another contact to a conference call Ending a CallMaking a Conference Call To make a conference callUsing Call Center in Dual-Line Mode Dual-Line Mode From the Local TelephoneCalling a Regular Telephone Number Call Waiting Using Regular Call ModeUsing Internet Call Mode and SkypeOut Receiving a CallAnswering a Forwarded Call Dual-Line Mode From a Remote PhoneRingback Alert Making a Remote Internet CallChecking Computer Voice Mail Using Call ReturnNext/Previous Message Adjusting VolumePlaying Voice Mail Stopping PlaybackPage Make an Ordinary Basic Procedures Advanced ProceduresCall Forwarding Model Number LED indicatorsLinear Audio Signal Support Power ConsumptionOn-Hook Voltage Dimensions LxWxHWeight Operating temperature 0 55 C 32 131 F Relative HumidityRegulatory Compliance Notices ModificationsClass B Equipment Miscellaneous Legal Notices Limited Warranty Page Page Page Page