Actiontec electronic UP102 user manual Call Forwarding

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Actiontec VoSKY Call Center User Manual

Call Forwarding

If an Internet call is left unanswered, it is

 

forwarded through the phone line to the

 

phone number chosen by the user.

 

 

 

Call Return

1.

An Internet call is made, but the contact

 

 

is not online.

 

2.

A message, stating the contact is not

 

 

available, is heard. Press the “1” key on

 

 

the telephone keypad.

 

3.

When the contact goes online, a call is

 

 

placed to the regular phone.

 

4.

Pick up the telephone receiver and press

 

 

“1” again to have Call Center call

 

 

the contact via the Internet.

 

 

 

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Contents Call Center Table of Contents Page Package Contents Introduction1Features System Requirements MinimumGetting to Know Call Center Front PanelRegular Call Internet CallRear Panel Technical SupportUSB Port Line PortInstalling Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line ConnectionSingle-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL ModemConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet CallingComputer Answering Machine Call Forwarding Page Call Return Other Configuration Options DefaultAbout Check for Updates Before Using Call Center Call Center IconsUsing Call Center in Single-Line Mode Calling a Regular Telephone Using SkypeOutCalling an Internet Contact Receiving a CallEnding a Call Making a Conference CallTo make a conference call To add another contact to a conference callCalling a Regular Telephone Number Using Call Center in Dual-Line ModeDual-Line Mode From the Local Telephone Using Regular Call Mode Using Internet Call Mode and SkypeOutReceiving a Call Call WaitingDual-Line Mode From a Remote Phone Ringback AlertMaking a Remote Internet Call Answering a Forwarded CallUsing Call Return Checking Computer Voice MailAdjusting Volume Playing Voice MailStopping Playback Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic ProceduresCall Forwarding LED indicators Linear Audio Signal SupportPower Consumption Model NumberDimensions LxWxH WeightOperating temperature 0 55 C 32 131 F Relative Humidity On-Hook VoltageClass B Equipment Regulatory Compliance NoticesModifications Miscellaneous Legal Notices Limited Warranty Page Page Page Page