Actiontec electronic UP102 user manual

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Actiontec VoSKY Call Center User Manual

products will meet Customer’s requirements or work in combina- tion with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party products listed

in the Actiontec Electronics software product documentation or specifications as being compatible, Actiontec Electronics will make reasonable efforts to provide compatibility, except where the non- compatibility is caused by a “bug” or defect in the third party’s product or from use of the software product not in accordance with Actiontec Electronics published specifications or user guide.

THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT.

THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WAR- RANTY, PLEASE REFER TO THE END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.

Obtaining Warranty Service: Customer may contact Actiontec Electronics Technical Support Center within the applicable war- ranty period to obtain warranty service authorization. Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required. Products returned to Actiontec Electronics must be pre-authorized by Actiontec Electronics with a Return Merchan- dise Authorization (RMA) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. The repaired or replaced item will be shipped to Customer, at Actiontec Elec- tronics’ expense, not later than thirty (30) days after Actiontec Electronics receives the defective product.

Return the product to: (In the United States)

Actiontec Electronics, Inc.

760 North Mary Avenue

Sunnyvale, CA 94085

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Contents Call Center Table of Contents Page Package Contents Introduction1Features System Requirements MinimumRegular Call Getting to Know Call CenterFront Panel Internet CallUSB Port Rear PanelTechnical Support Line PortInstalling Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line ConnectionSingle-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL ModemConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet CallingComputer Answering Machine Call Forwarding Page Call Return Other Configuration Options DefaultAbout Check for Updates Before Using Call Center Call Center IconsCalling an Internet Contact Using Call Center in Single-Line ModeCalling a Regular Telephone Using SkypeOut Receiving a CallTo make a conference call Ending a CallMaking a Conference Call To add another contact to a conference callCalling a Regular Telephone Number Using Call Center in Dual-Line ModeDual-Line Mode From the Local Telephone Receiving a Call Using Regular Call ModeUsing Internet Call Mode and SkypeOut Call WaitingMaking a Remote Internet Call Dual-Line Mode From a Remote PhoneRingback Alert Answering a Forwarded CallUsing Call Return Checking Computer Voice MailStopping Playback Adjusting VolumePlaying Voice Mail Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic ProceduresCall Forwarding Power Consumption LED indicatorsLinear Audio Signal Support Model NumberOperating temperature 0 55 C 32 131 F Relative Humidity Dimensions LxWxHWeight On-Hook Voltage Class B Equipment Regulatory Compliance Notices Modifications Miscellaneous Legal Notices Limited Warranty Page Page Page Page
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