Actiontec electronic UP102 user manual Installing Skype Software, Downloading and Installing Skype

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Actiontec VoSKY Call Center User Manual	2
Actiontec VoSKY Call Center User Manual
Installing Skype
Software

The first step in setting up Call Center is installing Skype™ on the computer connected to Call Center. This chapter describes the Skype installation procedure in four parts: downloading and in- stalling Skype, creating an account, adding contacts, and assign- ing speed-dial numbers.

Downloading and Installing Skype

If Skype has already been installed on the computer, make sure it is the latest version. If it is, skip this section and go to “Assigning a Speed-Dial Number” on page 8. If not, install the latest version by following this procedure:

1.Open a Web browser and, in the address bar, enter:http:// www.skype.com/

2.When the Skype Web page appears, click Download Skype.

Download Skype

3.After downloading, double-click on the “SkypeSetup” icon.

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Contents Call Center Table of Contents Page Package Contents Introduction1Features System Requirements MinimumGetting to Know Call Center Front PanelRegular Call Internet CallRear Panel Technical SupportUSB Port Line PortInstalling Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line ConnectionSingle-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL ModemConnecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet CallingComputer Answering Machine Call Forwarding Page Call Return Other Configuration Options DefaultAbout Check for Updates Before Using Call Center Call Center IconsUsing Call Center in Single-Line Mode Calling a Regular Telephone Using SkypeOutCalling an Internet Contact Receiving a CallEnding a Call Making a Conference CallTo make a conference call To add another contact to a conference callCalling a Regular Telephone Number Using Call Center in Dual-Line ModeDual-Line Mode From the Local Telephone Using Regular Call Mode Using Internet Call Mode and SkypeOutReceiving a Call Call WaitingDual-Line Mode From a Remote Phone Ringback AlertMaking a Remote Internet Call Answering a Forwarded CallUsing Call Return Checking Computer Voice MailAdjusting Volume Playing Voice MailStopping Playback Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic ProceduresCall Forwarding LED indicators Linear Audio Signal SupportPower Consumption Model NumberDimensions LxWxH WeightOperating temperature 0 55 C 32 131 F Relative Humidity On-Hook VoltageClass B Equipment Regulatory Compliance NoticesModifications Miscellaneous Legal Notices Limited Warranty Page Page Page Page