Aastra Telecom M6320 manual Call Pickup, To retrieve your messages, Leave Message

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How to avoid missing a call: continued

Call Pickup

Telephones in your system can be programmed by your Customer Service Representative or System Administrator into Call Pickup groups. Call Pickup lets you answer a call ringing at any telephone in your pickup group from your M6320.

To pickup a call ringing at another telephone in your pickup group:

1.Lift the handset. (You can also press the desired line key, ,or . to start the call).

2.Press l.

Message Waiting

Message Waiting for the M6320 works with the Leave Message feature or with your organization’s voice mail system. An indicator beside the

pkey is ON whenever someone has left you a call request or a voice mail message. Message Waiting queues up all call requests left for you starting with the first caller.

To retrieve your messages:

1.Lift your handset or press f.

2.Press pto dial the Message Center automatically or dial the Message Center number yourself.

3.Retrieve your messages one by one until all messages have been heard. The Message Waiting indicator turns OFF when you have listened to all of your messages.

Leave Message

Leave Message work with the Message Waiting feature by letting you send a call request to another telephone in your system. Your call request allows the other party to return your call quickly and easily.

To leave a call request:

1.Make a call.

2.If there is no answer or the line is busy, press Q. The Message Waiting indicator on their telephone goes ON.

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Contents User Guide Introduction Table of Contents Ways to transfer or share calls M6320 Quick start up IntroductionUsing Your M6320 telephone-the basics Using Your M6320 telephone-the basics Answering calls Making callsPlacing a call on hold Setting the alerter volume Setting the handset volumeSetting the Handsfree speaker volume Setting the On-hook monitoring volumeHandsfree Calling Handsfree mode only To answer a call using HandsfreeTo use Handsfree during your call To mute your microphone while on a Handsfree callDisplay features JOE SmithSetting up local features Save, Memory, and PauseAlerter Volume To adjust the alerter volumeCall Timer To enable the Call TimerTime and Date To set the time and date on your M6320Network Features Display LanguagePredial Save NumberTo make a call using Memory Number Memory NumberTo program a number into memory PauseMode Selection To select the mode of operationMessage Waiting To program the message waiting keyQuick ways to make calls Automatic DialAutomatic Line Intercom Calls Answering an Intercom callMaking an Intercom call Ending an Intercom callIntercom Group Making a call within your Intercom GroupAnswering an Intercom Group call Last Number Redial Speed CallHow to avoid missing a call Call ForwardCall Waiting Call Pickup To retrieve your messagesLeave Message To leave a call requestWhen you can’t reach someone OverrideTo bridge into a two-way call within your system To cancel a Ring Again request Ring againTo use Ring Again Ways to transfer or share calls ConferenceTo add a person to a call To add an incoming call to the conferenceCall Park Privacy ReleaseTransfer To transfer a call directly to another telephoneTo transfer a call by establishing a conference Controlling your telephone line Make BusyPrivacy Agent Features LoggingTo log Logging out Answering ACD callsPutting an ACD call on hold Calling your supervisorTo call your supervisor while active on an ACD call Line of Business key Emergency callsNot Ready key Displaying the queue thresholdReservations Callq Supervisor features Interpreting agent indicatorsDisplaying the status of an ACD queue INC LOG AGT Wait Displaying a summary of agent activityTo switch back to the ACD call Observing agentsTo monitor a conversation between an agent and a caller To participate in the callCalling an agent Answering agent callsNight Service To activate Night ServiceTo turn off the feature Answering emergency callsTo activate the Controlled Interflow feature To turn off the re-routing featureControlled Interflow Supervisors as agentsConnecting your M6320 M6320 connectionsWall jack/AC adaptor connections Wall mounting the M6320 To mount the M6320 on the wallHandset retainer installation Approval Requirements Issue

M6320 specifications

The Aastra Telecom M6320 is a sophisticated and reliable business telephone designed to meet the communication needs of modern enterprises. Renowned for its user-friendly interface and robust features, the M6320 enhances productivity and collaboration in the workplace.

One of the standout features of the Aastra M6320 is its ergonomic design, which includes a large, backlit display. This clear screen allows users to easily access information, such as caller ID, call duration, and menu options, ensuring quick navigation through various functions. The phone is equipped with multiple programmable keys, enabling users to customize their experience by assigning specific functions such as speed dialing, call transfer, or one-touch access to frequently used features.

The M6320 supports a variety of advanced telecommunications technologies, including VoIP (Voice over Internet Protocol). This capability allows for high-quality voice communications over the internet, reducing traditional phone line costs while enhancing call clarity. The phone also features integrated hands-free functionality, making it easy to engage in conference calls or multi-task while on a call.

Additionally, the Aastra M6320 is designed to provide seamless connectivity through a range of networking options. It is compatible with various communication systems, offering flexibility for businesses looking to integrate the phone into existing infrastructures. The device supports features such as call waiting, caller ID, and hold, thereby improving overall call management.

Another notable characteristic of the M6320 is its energy-efficient design, which minimizes power consumption without compromising performance. This is particularly important for businesses focused on sustainability and reducing their environmental impact.

The phone is also equipped with a headset jack, allowing users to connect a headset for comfortable, hands-free operation. This is especially beneficial in busy office environments where multitasking is common.

In summary, the Aastra Telecom M6320 is an exemplary business telephone that combines advanced technology, user-friendly features, and a focus on efficiency. Its design facilitates effective communication while supporting the needs of modern enterprises. With its robust functionality, the M6320 is a wise investment for businesses seeking to enhance their telecommunication systems and promote collaborative work environments.
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