Aastra Telecom M6320 manual Table of Contents

Page 3

Table of Contents

M6320 Quick start up

 

 

4

Using your M6320 telephone—the basics

5

Answering calls 7

 

 

 

Making calls 7

 

 

 

Placing a call on hold 7

 

 

 

Ending a call 8

 

 

 

Setting the alerter volume

8

 

 

Setting the handset volume

8

 

 

Setting the Handsfree speaker volume

8

 

Setting the On-hook monitor volume

8

 

Muting the handset 8

 

 

 

Tones that you hear when using the M6320 9

 

Handsfree Calling 9

 

 

 

Display Features 10

 

 

 

Setting up local features

11

Save, Memory, and Pause

11

Alerter Volume

12

 

Time and Date 13

 

Call Timer 13

 

 

Display Language 14

 

C.O. (Network) Features

14

Predial 15

 

 

Save Number 15

 

Memory Number

16

 

Pause 16

 

 

Mode Selection

17

 

Message Waiting

17

 

Quick ways to make calls

18

Automatic Dial

18

 

Automatic Line

18

 

Intercom 19

 

 

Intercom Group

20

 

Last Number Redial 21

 

Speed Call 21

 

 

How to avoid missing a call

22

Call Forward

22

 

Call Waiting

22

 

Call Pickup

23

 

Message Waiting 23

Leave Message 23

2

Page 2 Page 4
Image 3
Page 2 Page 4
Contents User Guide Introduction Table of Contents Ways to transfer or share calls Introduction M6320 Quick start upUsing Your M6320 telephone-the basics Using Your M6320 telephone-the basics Answering calls Making callsPlacing a call on hold Setting the On-hook monitoring volume Setting the alerter volumeSetting the handset volume Setting the Handsfree speaker volumeTo mute your microphone while on a Handsfree call Handsfree Calling Handsfree mode onlyTo answer a call using Handsfree To use Handsfree during your callJOE Smith Display featuresSave, Memory, and Pause Setting up local featuresTo adjust the alerter volume Alerter VolumeTo set the time and date on your M6320 Call TimerTo enable the Call Timer Time and DateDisplay Language Network FeaturesSave Number PredialPause To make a call using Memory NumberMemory Number To program a number into memoryTo program the message waiting key Mode SelectionTo select the mode of operation Message WaitingQuick ways to make calls Automatic DialAutomatic Line Ending an Intercom call Intercom CallsAnswering an Intercom call Making an Intercom callIntercom Group Making a call within your Intercom GroupAnswering an Intercom Group call Speed Call Last Number RedialHow to avoid missing a call Call ForwardCall Waiting To leave a call request Call PickupTo retrieve your messages Leave MessageWhen you can’t reach someone OverrideTo bridge into a two-way call within your system To cancel a Ring Again request Ring againTo use Ring Again To add an incoming call to the conference Ways to transfer or share callsConference To add a person to a callPrivacy Release Call ParkTransfer To transfer a call directly to another telephoneTo transfer a call by establishing a conference Controlling your telephone line Make BusyPrivacy Agent Features LoggingTo log Answering ACD calls Logging outPutting an ACD call on hold Calling your supervisorTo call your supervisor while active on an ACD call Emergency calls Line of Business keyDisplaying the queue threshold Not Ready keyReservations Callq Supervisor features Interpreting agent indicatorsDisplaying the status of an ACD queue Displaying a summary of agent activity INC LOG AGT WaitTo participate in the call To switch back to the ACD callObserving agents To monitor a conversation between an agent and a callerAnswering agent calls Calling an agentAnswering emergency calls Night ServiceTo activate Night Service To turn off the featureSupervisors as agents To activate the Controlled Interflow featureTo turn off the re-routing feature Controlled InterflowM6320 connections Connecting your M6320Wall jack/AC adaptor connections To mount the M6320 on the wall Wall mounting the M6320Handset retainer installation Approval Requirements Issue

M6320 specifications

The Aastra Telecom M6320 is a sophisticated and reliable business telephone designed to meet the communication needs of modern enterprises. Renowned for its user-friendly interface and robust features, the M6320 enhances productivity and collaboration in the workplace.

One of the standout features of the Aastra M6320 is its ergonomic design, which includes a large, backlit display. This clear screen allows users to easily access information, such as caller ID, call duration, and menu options, ensuring quick navigation through various functions. The phone is equipped with multiple programmable keys, enabling users to customize their experience by assigning specific functions such as speed dialing, call transfer, or one-touch access to frequently used features.

The M6320 supports a variety of advanced telecommunications technologies, including VoIP (Voice over Internet Protocol). This capability allows for high-quality voice communications over the internet, reducing traditional phone line costs while enhancing call clarity. The phone also features integrated hands-free functionality, making it easy to engage in conference calls or multi-task while on a call.

Additionally, the Aastra M6320 is designed to provide seamless connectivity through a range of networking options. It is compatible with various communication systems, offering flexibility for businesses looking to integrate the phone into existing infrastructures. The device supports features such as call waiting, caller ID, and hold, thereby improving overall call management.

Another notable characteristic of the M6320 is its energy-efficient design, which minimizes power consumption without compromising performance. This is particularly important for businesses focused on sustainability and reducing their environmental impact.

The phone is also equipped with a headset jack, allowing users to connect a headset for comfortable, hands-free operation. This is especially beneficial in busy office environments where multitasking is common.

In summary, the Aastra Telecom M6320 is an exemplary business telephone that combines advanced technology, user-friendly features, and a focus on efficiency. Its design facilitates effective communication while supporting the needs of modern enterprises. With its robust functionality, the M6320 is a wise investment for businesses seeking to enhance their telecommunication systems and promote collaborative work environments.
Top Page Image Contents