Aastra Telecom M6320 manual Transfer, To transfer a call directly to another telephone

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Ways to transfer or share calls: continued

Transfer

Send a current call to another telephone within your system using Transfer. You can either remain on the line when you make the transfer or simply redirect the call.

To transfer a call directly to another telephone:

1.Press mor t.

2.Call the person to whom you want to transfer the call. When the person answers, you can talk privately — the original caller cannot

hear your conversation. If the line is busy or if the person does not answer, press rto return to the original caller.

3.Press mor tto complete the transfer and disconnect yourself from the call.

To transfer a call by establishing a conference:

1.While on the current call, press t.

The current call goes on hold automatically. You hear three beeps followed by the dial tone.

2. Dial the number of the new person you want to add to the confer- ence. When the person answers, you can talk privately — the origi- nal caller cannot hear your conversation. If the line is busy or the person does not answer, press rto return to the original caller.

3.Press tto establish a conference. You can now speak with both parties.

4.Press rto disconnect yourself from the call and complete the transfer.

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Contents User Guide Introduction Table of Contents Ways to transfer or share calls Introduction M6320 Quick start upUsing Your M6320 telephone-the basics Using Your M6320 telephone-the basics Placing a call on hold Answering callsMaking calls Setting the handset volume Setting the alerter volumeSetting the Handsfree speaker volume Setting the On-hook monitoring volumeTo answer a call using Handsfree Handsfree Calling Handsfree mode onlyTo use Handsfree during your call To mute your microphone while on a Handsfree callJOE Smith Display featuresSave, Memory, and Pause Setting up local featuresTo adjust the alerter volume Alerter VolumeTo enable the Call Timer Call TimerTime and Date To set the time and date on your M6320Display Language Network FeaturesSave Number PredialMemory Number To make a call using Memory NumberTo program a number into memory PauseTo select the mode of operation Mode SelectionMessage Waiting To program the message waiting keyAutomatic Line Quick ways to make callsAutomatic Dial Answering an Intercom call Intercom CallsMaking an Intercom call Ending an Intercom callAnswering an Intercom Group call Intercom GroupMaking a call within your Intercom Group Speed Call Last Number RedialCall Waiting How to avoid missing a callCall Forward To retrieve your messages Call PickupLeave Message To leave a call requestTo bridge into a two-way call within your system When you can’t reach someoneOverride To use Ring Again To cancel a Ring Again requestRing again Conference Ways to transfer or share callsTo add a person to a call To add an incoming call to the conferencePrivacy Release Call ParkTo transfer a call by establishing a conference TransferTo transfer a call directly to another telephone Privacy Controlling your telephone lineMake Busy To log Agent FeaturesLogging Answering ACD calls Logging outTo call your supervisor while active on an ACD call Putting an ACD call on holdCalling your supervisor Emergency calls Line of Business keyDisplaying the queue threshold Not Ready keyReservations Callq Displaying the status of an ACD queue Supervisor featuresInterpreting agent indicators Displaying a summary of agent activity INC LOG AGT WaitObserving agents To switch back to the ACD callTo monitor a conversation between an agent and a caller To participate in the callAnswering agent calls Calling an agentTo activate Night Service Night ServiceTo turn off the feature Answering emergency callsTo turn off the re-routing feature To activate the Controlled Interflow featureControlled Interflow Supervisors as agentsM6320 connections Connecting your M6320Wall jack/AC adaptor connections To mount the M6320 on the wall Wall mounting the M6320Handset retainer installation Approval Requirements Issue

M6320 specifications

The Aastra Telecom M6320 is a sophisticated and reliable business telephone designed to meet the communication needs of modern enterprises. Renowned for its user-friendly interface and robust features, the M6320 enhances productivity and collaboration in the workplace.

One of the standout features of the Aastra M6320 is its ergonomic design, which includes a large, backlit display. This clear screen allows users to easily access information, such as caller ID, call duration, and menu options, ensuring quick navigation through various functions. The phone is equipped with multiple programmable keys, enabling users to customize their experience by assigning specific functions such as speed dialing, call transfer, or one-touch access to frequently used features.

The M6320 supports a variety of advanced telecommunications technologies, including VoIP (Voice over Internet Protocol). This capability allows for high-quality voice communications over the internet, reducing traditional phone line costs while enhancing call clarity. The phone also features integrated hands-free functionality, making it easy to engage in conference calls or multi-task while on a call.

Additionally, the Aastra M6320 is designed to provide seamless connectivity through a range of networking options. It is compatible with various communication systems, offering flexibility for businesses looking to integrate the phone into existing infrastructures. The device supports features such as call waiting, caller ID, and hold, thereby improving overall call management.

Another notable characteristic of the M6320 is its energy-efficient design, which minimizes power consumption without compromising performance. This is particularly important for businesses focused on sustainability and reducing their environmental impact.

The phone is also equipped with a headset jack, allowing users to connect a headset for comfortable, hands-free operation. This is especially beneficial in busy office environments where multitasking is common.

In summary, the Aastra Telecom M6320 is an exemplary business telephone that combines advanced technology, user-friendly features, and a focus on efficiency. Its design facilitates effective communication while supporting the needs of modern enterprises. With its robust functionality, the M6320 is a wise investment for businesses seeking to enhance their telecommunication systems and promote collaborative work environments.
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