Aastra Telecom M6320 manual Quick ways to make calls, Automatic Dial, Automatic Line

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Quick ways to make calls

The remaining sections of the guide describe network features which can be installed on your M6320. Note that some of the network fea- tures contained here may not be available to you. Also note that your service provider may have provisioned your set with network features which are not described here.

Automatic Dial

Use Automatic Dial to program feature keys on your telephone for one- touch dialing. Automatic Dial keys on your set are assigned by your Customer Service Representative or System Administrator.

To program an Automatic Dial key:

1.Press the Automatic Dial key you want to program.

2.Dial the number you want to store.

3.Press the Automatic Dial key again.

4.Label the key.You may want to use a name or telephone number to identify the key.

To erase an Automatic Dial key:

1.Press the Automatic Dial key you want to clear.

2.Press :.

3.Press the Automatic Dial key again.

To make a call using an Automatic Dial key:

1.Lift the handset. (You can also press the desired key, ,or .to start the call).

2.Press the desired Automatic Dial key to dial the number you want to call.

Automatic Line

Automatic Line keys are pre-programmed for you by your Customer Service Representative or System Administrator to dial a specific num- ber. You should label any installed Automatic Line keys with a name or number.

To use an Automatic Line key:

1.Press the desired Automatic Line key.

2.Lift the handset or press .when your party answers.

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Contents User Guide Introduction Table of Contents Ways to transfer or share calls Introduction M6320 Quick start upUsing Your M6320 telephone-the basics Using Your M6320 telephone-the basics Making calls Answering callsPlacing a call on hold Setting the On-hook monitoring volume Setting the alerter volumeSetting the handset volume Setting the Handsfree speaker volumeTo mute your microphone while on a Handsfree call Handsfree Calling Handsfree mode onlyTo answer a call using Handsfree To use Handsfree during your callJOE Smith Display featuresSave, Memory, and Pause Setting up local featuresTo adjust the alerter volume Alerter VolumeTo set the time and date on your M6320 Call TimerTo enable the Call Timer Time and DateDisplay Language Network FeaturesSave Number PredialPause To make a call using Memory NumberMemory Number To program a number into memoryTo program the message waiting key Mode SelectionTo select the mode of operation Message WaitingAutomatic Dial Quick ways to make callsAutomatic Line Ending an Intercom call Intercom CallsAnswering an Intercom call Making an Intercom callMaking a call within your Intercom Group Intercom GroupAnswering an Intercom Group call Speed Call Last Number RedialCall Forward How to avoid missing a callCall Waiting To leave a call request Call PickupTo retrieve your messages Leave MessageOverride When you can’t reach someoneTo bridge into a two-way call within your system Ring again To cancel a Ring Again requestTo use Ring Again To add an incoming call to the conference Ways to transfer or share callsConference To add a person to a callPrivacy Release Call ParkTo transfer a call directly to another telephone TransferTo transfer a call by establishing a conference Make Busy Controlling your telephone linePrivacy Logging Agent FeaturesTo log Answering ACD calls Logging outCalling your supervisor Putting an ACD call on holdTo call your supervisor while active on an ACD call Emergency calls Line of Business keyDisplaying the queue threshold Not Ready keyReservations Callq Interpreting agent indicators Supervisor featuresDisplaying the status of an ACD queue Displaying a summary of agent activity INC LOG AGT WaitTo participate in the call To switch back to the ACD callObserving agents To monitor a conversation between an agent and a callerAnswering agent calls Calling an agentAnswering emergency calls Night ServiceTo activate Night Service To turn off the featureSupervisors as agents To activate the Controlled Interflow featureTo turn off the re-routing feature Controlled InterflowM6320 connections Connecting your M6320Wall jack/AC adaptor connections To mount the M6320 on the wall Wall mounting the M6320Handset retainer installation Approval Requirements Issue

M6320 specifications

The Aastra Telecom M6320 is a sophisticated and reliable business telephone designed to meet the communication needs of modern enterprises. Renowned for its user-friendly interface and robust features, the M6320 enhances productivity and collaboration in the workplace.

One of the standout features of the Aastra M6320 is its ergonomic design, which includes a large, backlit display. This clear screen allows users to easily access information, such as caller ID, call duration, and menu options, ensuring quick navigation through various functions. The phone is equipped with multiple programmable keys, enabling users to customize their experience by assigning specific functions such as speed dialing, call transfer, or one-touch access to frequently used features.

The M6320 supports a variety of advanced telecommunications technologies, including VoIP (Voice over Internet Protocol). This capability allows for high-quality voice communications over the internet, reducing traditional phone line costs while enhancing call clarity. The phone also features integrated hands-free functionality, making it easy to engage in conference calls or multi-task while on a call.

Additionally, the Aastra M6320 is designed to provide seamless connectivity through a range of networking options. It is compatible with various communication systems, offering flexibility for businesses looking to integrate the phone into existing infrastructures. The device supports features such as call waiting, caller ID, and hold, thereby improving overall call management.

Another notable characteristic of the M6320 is its energy-efficient design, which minimizes power consumption without compromising performance. This is particularly important for businesses focused on sustainability and reducing their environmental impact.

The phone is also equipped with a headset jack, allowing users to connect a headset for comfortable, hands-free operation. This is especially beneficial in busy office environments where multitasking is common.

In summary, the Aastra Telecom M6320 is an exemplary business telephone that combines advanced technology, user-friendly features, and a focus on efficiency. Its design facilitates effective communication while supporting the needs of modern enterprises. With its robust functionality, the M6320 is a wise investment for businesses seeking to enhance their telecommunication systems and promote collaborative work environments.
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