Aastra Telecom 9120 manual Making and Answering Calls, Making a call, Answering a Call

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Making and Answering Calls

Making a call

With your telephone you can make and answer calls using your handset or Pfor speakerphone capabilities. A headset attachment can also be used with your tele- phone, refer to page 28 . You can use the 9120 to simply make a regular call, or you can predial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or predialed call.

Making and

To make a regular call:

1.Lift the handset or press either Por Y.

2.Enter the number using the dial pad.

To make a predialed call:

1.Enter the number using the dial pad.

2.Lift the handset or press either P,Dor Y.

Answering Calls

Note: If you have turned on the live dial pad option, you will not have to lift the handset or press any buttons after entering the number. Refer to Selecting the dial pad mode on page 26.

When you use P, Dor lift the handset rather than using a line key to make a call, the prime line is automatically selected. The default prime line is Line 1. If you want to change the prime line to Line 2, see Changing the Prime Line on page 14.

Answering a Call

To answer a call:

1.Lift the handset, press Por press the key for the line you want to answer .

When you subscribe to the Caller ID service from your telephone company, Caller ID information is sent from the telephone company to your 9120 telephone between the Þrst and second ring. Therefore, if you want the telephone number of the incoming call to appear on the display and in the Callers List, you must wait until the informa- tion appears on the display before answering the telephone.

If you lift the handset or press Pwhen both lines are ringing, the line that was ringing Þrst is automatically answered.

Using the Hold Key

To put a call on hold and take a call off hold:

1.Make or answer a call.

2.Press O. Line 1 held or Line 2 held appears on the display and the line indi- cator light ßashes.

Note: You won’t lose the call if you hang up the handset.

3.To retrieve the call, press O,Por Y. If you don’t retrieve the call within 15 minutes, the call is automatically dropped.

Note: The 9120 automatically releases a call on hold when a person on an extension telephone on the same line picks up the call. If you don’t hang up the handset after you have put a call on hold and that call is picked up by someone at

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Contents User Guide Table of Contents Troubleshooting Unpacking your phone Emergency Service FeatureIntroduction IntroductionKey Descriptions Keys Key DescriptionPhone Pre-installation information for the 9120 telephone Basic InstallationBasic Installation Special information Basic InstallationFor North American Markets AC voltage 110-120V, Input 120VAC Making a call Using the Hold KeyMaking and Answering Calls MakingExtension in Use Switching between two linesUsing the Conference key Making and Answering CallsTo mute headset call Using the Redial ListMuting a Handsfree call To mute a handsfree callTo delete the Redial List Call Waiting ID†Changing the display language Setting the date and timeTurning the display of Call Waiting ID on or off Turning the ringer on and off Setting the ring tone and ringer volumeCalls To clear message waiting Changing the Prime LineClear Message Lamp To change the prime lineSaving numbers and names to the Directory DirectoryDirectory Directory namesMaking a call from the Directory Saving an active call into the DirectorySaving a memory key entry to the Directory Entering NamesDeleting items from the Directory Finding items in the DirectoryEditing in the Directory Callers List† Using the Callers ListSetting up the Callers List To set up the Callers ListEditing in the Callers List Finding an item in the Callers ListMaking a call from the Callers List To delete all numbers in the Callers List Deleting from the Callers ListTo dial back a long distance number in the Callers List To delete a number in the Callers ListSaving from the display into memory keys Memory keysMemory keys Saving numbers and names into memory keysTo save a number and name to a shift memory key Saving numbers and names into shift memory keysLabeling the memory keys Deleting memory keys Saving features in memory keys†Making calls from memory keys Editing memory keysSaving a feature and light in memory keys Using feature keysTo turn a feature and light on or off Using Feature Light keysAdvanced Options Turning the Call timer on or offSelecting the dial pad mode Advanced OptionsTo delete or edit a Secure number Secure Numbers FeatureTo delete or edit an area code or prefix To enter a Secure numberUsing Headset Using a headset with your telephoneDisplay Icons Display Icons and MessagesMessages General display messages Display Icons and MessagesLearning about the lights Set indicator light messagesCallers List display messages Viewing multiple display and light messages Line and Handsfree indicator light messagesTroubleshooting TroubleshootingHow do I answer Call Waiting? Light is stuck on, and the message feature on is displayingLive dialpad has stopped working Display is blank on my phoneIndex IndexOptions 3, 12 Aastra Telecom Inc., 2003 41-0052-00 Rev
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9120 specifications

The Aastra Telecom 9120 is a sophisticated and versatile IP telephone designed for business environments seeking high-quality communication solutions. This model emphasizes ease of use, functionality, and advanced technologies, making it an ideal choice for various organizations.

One of the notable features of the Aastra 9120 is its robust design, ensuring durability in demanding office settings. It integrates seamlessly with Aastra's compatible communication platforms, enabling users to take full advantage of VoIP technology. The device provides a clear audio experience, featuring high-definition voice quality that enhances every conversation, thereby reducing misunderstandings and increasing efficiency.

The Aastra 9120 supports various network protocols, including SIP (Session Initiation Protocol), making it versatile enough to be integrated into existing telecommunication infrastructures. This flexibility is particularly beneficial for businesses looking to standardize their telephony systems while future-proofing their investments.

User convenience is a significant factor in the design of the Aastra 9120. It features an intuitive graphical display that allows for easy navigation of menus and features. The phone also boasts programmable keys, allowing users to customize their calling experience by accessing frequently used functions and contacts with the push of a button.

Another important aspect of the Aastra 9120 is its integration capabilities with various applications and software solutions, such as unified communications. This enables features like presence information and instant messaging, facilitating a more collaborative work environment. Furthermore, the device supports headset connectivity, enhancing mobility and comfort for users who spend long periods on calls.

In terms of energy efficiency, the Aastra 9120 is designed with power-saving technologies that comply with modern green standards. This feature not only reduces the overall energy consumption of an organization but also aligns with corporate sustainability goals.

Overall, the Aastra Telecom 9120 is an outstanding choice for businesses seeking reliable and advanced communication solutions. Its combination of user-friendly features, superior audio quality, and advanced integration capabilities make it a standout product in the realm of IP telephony. As organizations continue to evolve and adopt new technologies, the Aastra 9120 remains a significant asset in maintaining effective communication and collaboration in the workplace.
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