Aastra Telecom 9120 Making and Answering Calls, Switching between two lines, Extension in Use

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Making and Answering Calls

another extension, the call is taken off hold but remains connected to your tele- phone. If this happens, any background noise from your area will be heard by the caller and the person at the other extension.

Switching between two lines

To put a call on hold and make or answer a second call:

1.Make or answer a call on one line.

2.To make or answer a second call on the other line, press the second line key. This automatically puts the original line on hold.

3.To hold one line automatically and speak on the other, press the line keys alter- nately.

4.To end a call which is not on hold, press Nor hang up.

Using the Conference key

To join two calls in a Conference:

1.Make or answer a call on one of the lines.

2.Press Oto place the Þrst call on hold.

3.Make or answer a call on the second line.

4.Once you have callers on both lines, press E.

Note: You can speak privately with one particular caller by pressing that caller’s line key. This automatically puts the other caller on hold. You can re-establish the conference by pressing E.

Extension in Use

When you are on a call and someone on an extension telephone picks up the handset, the set indicator light comes on if the person on the extension is using your line. The light remains on and the message Extension in use appears until the person at the other extension hangs up.

When another extension is using a line, the line indicator light for that line (located beside the line key) is illuminated. Line indicator lights let you know if a line is avail- able for you to use. Also see Extension in Use on page 28.

Making a Handsfree call

You don’t have to use the handset to use your telephone. Instead, you can use Hands- free mode to place a call, or you can switch to Handsfree mode while a call is in progress.

To dial without picking up the handset:

1.Press Por Y.

2.Enter the number using the dial pad.

3.When the call is over, press N.

To switch to a Handsfree call:

1.Lift the handset.

2.Dial a number using the dial pad.

43. . When the call is answered, press

P.

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Contents User Guide Table of Contents Troubleshooting Emergency Service Feature IntroductionIntroduction Unpacking your phoneKeys Key Description Key DescriptionsPhone Basic Installation Basic InstallationPre-installation information for the 9120 telephone Special information Installation BasicFor North American Markets AC voltage 110-120V, Input 120VAC Using the Hold Key Making and Answering CallsMaking Making a callSwitching between two lines Using the Conference keyMaking and Answering Calls Extension in UseUsing the Redial List Muting a Handsfree callTo mute a handsfree call To mute headset callCall Waiting ID† To delete the Redial ListSetting the date and time Turning the display of Call Waiting ID on or offChanging the display language Setting the ring tone and ringer volume CallsTurning the ringer on and off Changing the Prime Line Clear Message LampTo change the prime line To clear message waitingDirectory DirectoryDirectory names Saving numbers and names to the DirectorySaving an active call into the Directory Saving a memory key entry to the DirectoryEntering Names Making a call from the DirectoryFinding items in the Directory Editing in the DirectoryDeleting items from the Directory Using the Callers List Setting up the Callers ListTo set up the Callers List Callers List†Finding an item in the Callers List Making a call from the Callers ListEditing in the Callers List Deleting from the Callers List To dial back a long distance number in the Callers ListTo delete a number in the Callers List To delete all numbers in the Callers ListMemory keys Memory keysSaving numbers and names into memory keys Saving from the display into memory keysSaving numbers and names into shift memory keys Labeling the memory keysTo save a number and name to a shift memory key Saving features in memory keys† Making calls from memory keysEditing memory keys Deleting memory keysUsing feature keys Saving a feature and light in memory keysUsing Feature Light keys To turn a feature and light on or offTurning the Call timer on or off Selecting the dial pad modeAdvanced Options Advanced OptionsSecure Numbers Feature To delete or edit an area code or prefixTo enter a Secure number To delete or edit a Secure numberUsing a headset with your telephone Using HeadsetDisplay Icons and Messages MessagesDisplay Icons Display Icons and Messages General display messagesSet indicator light messages Callers List display messagesLearning about the lights Line and Handsfree indicator light messages Viewing multiple display and light messagesTroubleshooting TroubleshootingLight is stuck on, and the message feature on is displaying Live dialpad has stopped workingDisplay is blank on my phone How do I answer Call Waiting?Index IndexOptions 3, 12 Aastra Telecom Inc., 2003 41-0052-00 Rev
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9120 specifications

The Aastra Telecom 9120 is a sophisticated and versatile IP telephone designed for business environments seeking high-quality communication solutions. This model emphasizes ease of use, functionality, and advanced technologies, making it an ideal choice for various organizations.

One of the notable features of the Aastra 9120 is its robust design, ensuring durability in demanding office settings. It integrates seamlessly with Aastra's compatible communication platforms, enabling users to take full advantage of VoIP technology. The device provides a clear audio experience, featuring high-definition voice quality that enhances every conversation, thereby reducing misunderstandings and increasing efficiency.

The Aastra 9120 supports various network protocols, including SIP (Session Initiation Protocol), making it versatile enough to be integrated into existing telecommunication infrastructures. This flexibility is particularly beneficial for businesses looking to standardize their telephony systems while future-proofing their investments.

User convenience is a significant factor in the design of the Aastra 9120. It features an intuitive graphical display that allows for easy navigation of menus and features. The phone also boasts programmable keys, allowing users to customize their calling experience by accessing frequently used functions and contacts with the push of a button.

Another important aspect of the Aastra 9120 is its integration capabilities with various applications and software solutions, such as unified communications. This enables features like presence information and instant messaging, facilitating a more collaborative work environment. Furthermore, the device supports headset connectivity, enhancing mobility and comfort for users who spend long periods on calls.

In terms of energy efficiency, the Aastra 9120 is designed with power-saving technologies that comply with modern green standards. This feature not only reduces the overall energy consumption of an organization but also aligns with corporate sustainability goals.

Overall, the Aastra Telecom 9120 is an outstanding choice for businesses seeking reliable and advanced communication solutions. Its combination of user-friendly features, superior audio quality, and advanced integration capabilities make it a standout product in the realm of IP telephony. As organizations continue to evolve and adopt new technologies, the Aastra 9120 remains a significant asset in maintaining effective communication and collaboration in the workplace.
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