Aastra Telecom 1600IP manual Telephony made simple, Topics overview

Page 20

Office 1600IP

Telephony made simple

Page 20

Telephony made simple

Office 1600/1600IP is user-friendly and easy to use. With just a few mouse clicks or keyboard commands, you can answer a call or establish a call connection.

Here you learn how to work with Office 1600/1600IP straight away, and learn about the main user prompts.

Note: The description here may differ slightly from actual operation, depen- ding on the media device used. For example, some handsets support the initiation and conclusion of a call by removal of the handset from the mount. The following description assumes that this function is not available.

Topics overview

You are receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 21 You want to place a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 24 Learn about the journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 33

Image 20

Contents Ascotel IntelliGate Telecommunication Systems Content Make advanced media settingsFunctional scope Security informationPurpose Exclusion of liability AvailabilityAdditional equipment Before you get started Topics overviewFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstationUse Office 1600IP on a portable PC Use of Office 1600/1600IP as a group toolUse Office 1600/1600IP on multiple workstations Operating Office 1600/1600IP Starting Office 1600/1600IPLearn about the graphical user interface Learn about the Media device Office Familiarizing yourself with the media device Office 1600IPLearn about Operation keys/Foxkeys Learn about key combinations Key combinationSituation ActionAction Last-number redial selection list is opened Needs Customise the phone to meet your needsCustomise the phone to meet your Make general settings Change PINDetermine view behaviour Open on startupEnter own email address Change user languageEnter address of Internet phone book Make media settings Office 1600IP only Set volumeSelect voice reproduction Select ring devicesMake advanced media settings Office 1600IP only Make media stack settingsDeactivate Automatic Configuration Select bandwidth areaSet tones and melodies Office 1600IP only Setting up the voice mailbox Activate / deactivate greetingPlaying back a personal greeting Record personal greetingTelephony made simple Suppress ringing signal discrete ringing Office 1600IP only You are receiving a callAdjust volume of voice reproduction Office 1600IP only End a callSave the callers name and call number You want to place a call Dial with the call numberYour Office 1600/1600IP is idle Dial from the phone book contacts See Maintain contacts,See Make general settings, Dial from an external phone bookDial with a number key Dial from the journalUnanswered calls and messages Respond to unanswered callsJournal pushbutton Office 1600IP Telephony made simple You want to place a call Microphone on/off Office 1600IP only Set the call volume Office 1600IP onlyDuring the call Open listening mode Office 1600IP only Meaning Double click entry Learn about the journalUnderstand journal entries Sort journal entries Save a journal entry as private contactRetain journal entries Delete journal entries manuallyUse the phone like a professional Answer callback request Use convenience functionsRequest a callback Send a call waiting signal to a subscriber Reply or reject call waitingBroker between the enquiring party and the call party Use functions during a callEnquiry calls during a call Transfer a call party with prior notification Transfer a call party without prior notificationMake a conference call Manage absence Forward call call forwardingTake back call forwarding Provide information for initiator of call forwardingEnter your call log and click Send a message in the toolbar Activate/deactivate Dtmf mode tone selection Deflect a call during the calling phaseReject a call during the calling phase Cope with special situationsUse number keys Define and assign number keysDelete number key Use team keys Define and assign team keysUnderstand team key status Symbol StatusDelete team key Call team partner Pick up call for team partnerUse function keys Define and assign function keysProperty Understand functionsFunction Mcid Use function key Delete function keyUse function codes Appointment reminder callUse the phone like a professional Forward calls CFUFunction # procedure Function # procedure User group UG Use text messages Send text messages to subscribers Send text messagesUse text messages Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messagesRead unread text messages Maintain contacts Create a new contact Maintain contactsCreate a new contact Enter personal detailsClick Address Enter the addressEnter phone numbers, email, and URL Save a private contact Delete a private contact Edit a contactEdit a contact External phone book Call within the group Log into a workgroup Member in a workgroupCall within the group Open the group overview busy lamp key Understand call distributionAnswer calls Finish wrap up time Activate / deactivate breakDial from a workgroup Log out of workgroupClick New work ticket Enter phone callsCreate new ticket Add call log to existing work ticket Manage workgroups Create workgroupWorkgroup settings SettingMonitor status and log members in/out ExplanationDelete work ticket Index Office 1600IP