Aastra Telecom 1600IP manual Make a conference call

Page 41

Office 1600IP

Use the phone like a professional

 

Use functions during a call

 

Page 41

Put call party on hold

 

You are taking a call and want to put the connection on hold in order to clarify something.

Park

Click the Park Foxkey.

Take back

To reconnect to the parked call party, click the Take back Foxkey.

Make a conference call

You are taking a call and have a call party on hold whom you want to include in the current call.

Conference

Click the Conference Foxkey.

To exit the conference, click a Call key.

Image 41
Contents Ascotel IntelliGate Telecommunication Systems Make advanced media settings ContentFunctional scope Security informationPurpose Exclusion of liability AvailabilityAdditional equipment Topics overview Before you get startedFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstationUse Office 1600IP on a portable PC Use of Office 1600/1600IP as a group toolUse Office 1600/1600IP on multiple workstations Starting Office 1600/1600IP Operating Office 1600/1600IPLearn about the graphical user interface Familiarizing yourself with the media device Office 1600IP Learn about the Media device OfficeLearn about Operation keys/Foxkeys Key combination Learn about key combinationsSituation ActionAction Last-number redial selection list is opened Needs Customise the phone to meet your needsCustomise the phone to meet your Change PIN Make general settingsDetermine view behaviour Open on startupEnter own email address Change user languageEnter address of Internet phone book Set volume Make media settings Office 1600IP onlySelect voice reproduction Select ring devicesMake media stack settings Make advanced media settings Office 1600IP onlyDeactivate Automatic Configuration Select bandwidth areaSet tones and melodies Office 1600IP only Activate / deactivate greeting Setting up the voice mailboxPlaying back a personal greeting Record personal greetingTelephony made simple You are receiving a call Suppress ringing signal discrete ringing Office 1600IP onlyEnd a call Adjust volume of voice reproduction Office 1600IP onlySave the callers name and call number Dial with the call number You want to place a callYour Office 1600/1600IP is idle See Maintain contacts, Dial from the phone book contactsDial from an external phone book See Make general settings,Dial from the journal Dial with a number keyUnanswered calls and messages Respond to unanswered callsJournal pushbutton Office 1600IP Telephony made simple You want to place a call Microphone on/off Office 1600IP only Set the call volume Office 1600IP onlyDuring the call Open listening mode Office 1600IP only Meaning Double click entry Learn about the journalUnderstand journal entries Save a journal entry as private contact Sort journal entriesDelete journal entries manually Retain journal entriesUse the phone like a professional Answer callback request Use convenience functionsRequest a callback Reply or reject call waiting Send a call waiting signal to a subscriberBroker between the enquiring party and the call party Use functions during a callEnquiry calls during a call Transfer a call party without prior notification Transfer a call party with prior notificationMake a conference call Forward call call forwarding Manage absenceTake back call forwarding Provide information for initiator of call forwardingEnter your call log and click Send a message in the toolbar Deflect a call during the calling phase Activate/deactivate Dtmf mode tone selectionReject a call during the calling phase Cope with special situationsDefine and assign number keys Use number keysDelete number key Define and assign team keys Use team keysUnderstand team key status Symbol StatusDelete team key Pick up call for team partner Call team partnerDefine and assign function keys Use function keysProperty Understand functionsFunction Mcid Delete function key Use function keyAppointment reminder call Use function codesForward calls CFU Use the phone like a professionalFunction # procedure Function # procedure User group UG Use text messages Send text messages to subscribers Send text messagesUse text messages Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messagesRead unread text messages Maintain contacts Maintain contacts Create a new contactCreate a new contact Enter personal detailsClick Address Enter the addressEnter phone numbers, email, and URL Save a private contact Delete a private contact Edit a contactEdit a contact External phone book Call within the group Log into a workgroup Member in a workgroupCall within the group Understand call distribution Open the group overview busy lamp keyAnswer calls Activate / deactivate break Finish wrap up timeLog out of workgroup Dial from a workgroupClick New work ticket Enter phone callsCreate new ticket Add call log to existing work ticket Create workgroup Manage workgroupsSetting Workgroup settingsMonitor status and log members in/out ExplanationDelete work ticket Index Office 1600IP