Aastra Telecom 1600IP manual Use the phone like a professional, Topics overview

Page 36

Office 1600IP

Use the phone like a professional

Page 36

Use the phone like a professional

As a telephone from the Office suite, your Office 1600/1600IP provides you with practically the whole range of convenience functions. Thanks to the fact that Office 1600/1600IP goes beyond the tight boundaries of the display of a conventio- nal telephone, characteristics such as team and function keys can be displayed more clearly and used more effectively.

Here, you learn how to best use the convenience functions with Office 1600/ 1600IP.

Note: Office 1600IP: The description here may differ slightly from actual ope- ration, depending on the media device used. For example, some hand- sets support the initiation and conclusion of a call by removal of the handset from the mount. The following description assumes that this function is not available.

Topics overview

Use convenience functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 37 Use functions during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 39 Manage absence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 42 Cope with special situations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 44 Use number keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 45 Use team keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 47 Use function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 50 Use function codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 54

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Contents Ascotel IntelliGate Telecommunication Systems Content Make advanced media settingsSecurity information PurposeFunctional scope Availability Additional equipmentExclusion of liability Before you get started Topics overviewFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstationUse of Office 1600/1600IP as a group tool Use Office 1600/1600IP on multiple workstationsUse Office 1600IP on a portable PC Operating Office 1600/1600IP Starting Office 1600/1600IPLearn about the graphical user interface Learn about the Media device Office Familiarizing yourself with the media device Office 1600IPLearn about Operation keys/Foxkeys Learn about key combinations Key combinationSituation ActionAction Last-number redial selection list is opened Customise the phone to meet your needs Customise the phone to meet yourNeeds Make general settings Change PINDetermine view behaviour Open on startupChange user language Enter address of Internet phone bookEnter own email address Make media settings Office 1600IP only Set volumeSelect voice reproduction Select ring devicesMake advanced media settings Office 1600IP only Make media stack settingsDeactivate Automatic Configuration Select bandwidth areaSet tones and melodies Office 1600IP only Setting up the voice mailbox Activate / deactivate greetingPlaying back a personal greeting Record personal greetingTelephony made simple Suppress ringing signal discrete ringing Office 1600IP only You are receiving a callAdjust volume of voice reproduction Office 1600IP only End a callSave the callers name and call number You want to place a call Dial with the call numberYour Office 1600/1600IP is idle Dial from the phone book contacts See Maintain contacts,See Make general settings, Dial from an external phone bookDial with a number key Dial from the journalRespond to unanswered calls Journal pushbuttonUnanswered calls and messages Office 1600IP Telephony made simple You want to place a call Set the call volume Office 1600IP only During the callMicrophone on/off Office 1600IP only Open listening mode Office 1600IP only Learn about the journal Understand journal entries Meaning Double click entry Sort journal entries Save a journal entry as private contactRetain journal entries Delete journal entries manuallyUse the phone like a professional Use convenience functions Request a callbackAnswer callback request Send a call waiting signal to a subscriber Reply or reject call waitingUse functions during a call Enquiry calls during a callBroker between the enquiring party and the call party Transfer a call party with prior notification Transfer a call party without prior notificationMake a conference call Manage absence Forward call call forwardingTake back call forwarding Provide information for initiator of call forwardingEnter your call log and click Send a message in the toolbar Activate/deactivate Dtmf mode tone selection Deflect a call during the calling phaseReject a call during the calling phase Cope with special situationsUse number keys Define and assign number keysDelete number key Use team keys Define and assign team keysSymbol Status Delete team keyUnderstand team key status Call team partner Pick up call for team partnerUse function keys Define and assign function keysUnderstand functions FunctionProperty Mcid Use function key Delete function keyUse function codes Appointment reminder callUse the phone like a professional Forward calls CFUFunction # procedure Function # procedure User group UG Use text messages Send text messages Use text messagesSend text messages to subscribers Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messagesRead unread text messages Maintain contacts Create a new contact Maintain contactsCreate a new contact Enter personal detailsEnter the address Enter phone numbers, email, and URLClick Address Save a private contact Edit a contact Edit a contactDelete a private contact External phone book Call within the group Member in a workgroup Call within the groupLog into a workgroup Open the group overview busy lamp key Understand call distributionAnswer calls Finish wrap up time Activate / deactivate breakDial from a workgroup Log out of workgroupEnter phone calls Create new ticketClick New work ticket Add call log to existing work ticket Manage workgroups Create workgroupWorkgroup settings SettingMonitor status and log members in/out ExplanationDelete work ticket Index Office 1600IP
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