Aastra Telecom Before you get started, Topics overview, Flexible use of Office 1600/1600IP

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Office 1600IP

Before you get started

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Before you get started

Welcome to Office 1600/1600IP. With its user-friendly interface the intuitive soft- phone expands the limits of Office system terminals and perfectly integrates your PC environment.

Designed as a team phone for small to medium-sized workgroups it offers powerful group functions, making it the ideal professional tool for users of your hotline for example.

Whether you use the softphone as an Office 1600 together with an Office system terminal or as an Office 1600IP with a PC media device via the IP network: You will appreciate the wide range of features it has to offer.

The IP version (Office 1600IP) also provides tried and tested support for individual users with high mobility requirements. Thanks to central information management, Office 1600IP users have direct access to call lists, phone books, messages and so on from home, the office or any location via a connection to the company’s IP net- work.

Topics overview

Flexible use of Office 1600/1600IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 5 Operating Office 1600/1600IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 7

Flexible use of Office 1600/1600IP

With its two modes of operation (Office 1600 / Office 1600IP) and its array of fea- tures the softphone highly versatile, adapting to a wide range of uses.

Use Office 1600/1600IP on an individual workstation

Office 1600/1600IP offers many advantages over conventional telephones for peo- ple who use the PC often: Fast and easy dialling by name, easier handling of call lists using the journal, an unlimited number of private contacts, direct access to the contacts database, and much more. At the same time, you also have all the user- friendly functions of Office system terminals in the high quality that you have come to expect.

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Contents Ascotel IntelliGate Telecommunication Systems Make advanced media settings ContentFunctional scope Security informationPurpose Exclusion of liability AvailabilityAdditional equipment Topics overview Before you get startedFlexible use of Office 1600/1600IP Use Office 1600/1600IP on an individual workstationUse Office 1600IP on a portable PC Use of Office 1600/1600IP as a group toolUse Office 1600/1600IP on multiple workstations Starting Office 1600/1600IP Operating Office 1600/1600IPLearn about the graphical user interface Familiarizing yourself with the media device Office 1600IP Learn about the Media device OfficeLearn about Operation keys/Foxkeys Key combination Learn about key combinationsSituation ActionAction Last-number redial selection list is opened Needs Customise the phone to meet your needsCustomise the phone to meet your Change PIN Make general settingsDetermine view behaviour Open on startupEnter own email address Change user languageEnter address of Internet phone book Set volume Make media settings Office 1600IP onlySelect voice reproduction Select ring devicesMake media stack settings Make advanced media settings Office 1600IP onlyDeactivate Automatic Configuration Select bandwidth areaSet tones and melodies Office 1600IP only Activate / deactivate greeting Setting up the voice mailboxPlaying back a personal greeting Record personal greetingTelephony made simple You are receiving a call Suppress ringing signal discrete ringing Office 1600IP onlyEnd a call Adjust volume of voice reproduction Office 1600IP onlySave the callers name and call number Dial with the call number You want to place a callYour Office 1600/1600IP is idle See Maintain contacts, Dial from the phone book contactsDial from an external phone book See Make general settings,Dial from the journal Dial with a number keyUnanswered calls and messages Respond to unanswered callsJournal pushbutton Office 1600IP Telephony made simple You want to place a call Microphone on/off Office 1600IP only Set the call volume Office 1600IP onlyDuring the call Open listening mode Office 1600IP only Meaning Double click entry Learn about the journalUnderstand journal entries Save a journal entry as private contact Sort journal entriesDelete journal entries manually Retain journal entriesUse the phone like a professional Answer callback request Use convenience functionsRequest a callback Reply or reject call waiting Send a call waiting signal to a subscriberBroker between the enquiring party and the call party Use functions during a callEnquiry calls during a call Transfer a call party without prior notification Transfer a call party with prior notificationMake a conference call Forward call call forwarding Manage absenceTake back call forwarding Provide information for initiator of call forwardingEnter your call log and click Send a message in the toolbar Deflect a call during the calling phase Activate/deactivate Dtmf mode tone selectionReject a call during the calling phase Cope with special situationsDefine and assign number keys Use number keysDelete number key Define and assign team keys Use team keysUnderstand team key status Symbol StatusDelete team key Pick up call for team partner Call team partnerDefine and assign function keys Use function keysProperty Understand functionsFunction Mcid Delete function key Use function keyAppointment reminder call Use function codesForward calls CFU Use the phone like a professionalFunction # procedure Function # procedure User group UG Use text messages Send text messages to subscribers Send text messagesUse text messages Send text messages as email Receive text messages Receive text messagesReply to text messages Forward text messagesRead unread text messages Maintain contacts Maintain contacts Create a new contactCreate a new contact Enter personal detailsClick Address Enter the addressEnter phone numbers, email, and URL Save a private contact Delete a private contact Edit a contactEdit a contact External phone book Call within the group Log into a workgroup Member in a workgroupCall within the group Understand call distribution Open the group overview busy lamp keyAnswer calls Activate / deactivate break Finish wrap up timeLog out of workgroup Dial from a workgroupClick New work ticket Enter phone callsCreate new ticket Add call log to existing work ticket Create workgroup Manage workgroupsSetting Workgroup settingsMonitor status and log members in/out ExplanationDelete work ticket Index Office 1600IP