Polycom 1725-30965-001, IP 5000 manual Diverting Calls from a Contact to Another Party

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User Guide for the Polycom® SoundStation® IP 5000 Phone

To reject an incoming call from a particular contact:

1.Press , and then select Features > Contact Directory.

2.From the Directory screen, find the contact for whom you want to reject calls, and then press the Edit soft key.

3.From the Edit Contact screen, scroll to the Auto Reject field, and then change the Auto Reject setting to Enabled. (To enable the setting, press .)

4.Press the Save soft key.

Diverting Calls from a Contact to Another Party

You can customize your phone so that incoming calls from a particular party are transferred directly to another party.

To divert incoming calls from a contact to another party:

1.Press , and then select Features > Contact Directory.

2.From the Directory screen, find the contact for whom you want to transfer calls, and then press the Edit soft key.

3.From the Edit Contact screen, do the following:

—Scroll to the Divert Contact field, and then enter the number of the party to whom you want to divert the call.

You can enter a maximum of 32 characters.

—Scroll to the Auto Divert field, and then change the Auto Divert

setting to Enabled. (To enable the setting, press .)

4.Press the Save soft key.

Temporarily Refusing All Calls (Do Not Disturb)

To prevent your phone from ringing, activate the Do Not Disturb feature.

Calls you receive while Do Not Disturb is enabled will display in your Missed Calls list. If you have chosen to forward incoming calls to another number, calls will still be sent to that number.

When you enable Do Not Disturb, a flashing icon, , and the text “(X) Do Not Disturb,” display on the phone screen.

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Contents User Guide for Polycom SoundStation IP 5000 Phone Trademark Information Contents User Guide for the Polycom SoundStation IP 5000 Phone Before You Use Your Phone Registering the PhoneDisplay Screen Using the KeypadIndicators Line Call Icon Phone Status IndicatorsIcon Line or Call State Description If you want to Then do this Navigating Menus and CallsEntering Data and Enabling Items Tips for Using a Conference Phone Placing Calls Calling and AnsweringAnswering Calls Calling by Entering a Phone Number To view this call list Press this arrow key Press Rejecting Calls While Your Phone Rings While Your Phone RingsEnding Calls Holding and Resuming Calls During CallsForwarding Calls While Your Phone Rings Transferring Calls ActiveConference screen displays Hosting Conference CallsHolding and Resuming Conferences Forwarding Calls Changing the Way Calls are AnsweredRejecting Calls from a Contact Diverting Calls from a Contact to Another Party Temporarily Refusing All Calls Do Not DisturbWorking with Call Lists Viewing Call Lists Editing Call List Entries Clearing Call List EntriesUpdating Contact Directory Working with Contact DirectorySearching Contact Directory To add a Contact Directory entry manually To add a Contact Directory entry from a call list You can delete an entry in the Contact Directory Searching Corporate Directory Working with Corporate DirectoryChanging the Ring Tone Controlling What is HeardSaving Corporate Directory Search Results Changing the Ringer Volume Setting Unique Ring Tones for ContactsChanging the Speaker Volume Changing the Language Customizing the Phone DisplayMuting the Microphone Changing the Time and Date Display Changing the Time and Date Order Changing the Backlight Changing the Screen ContrastPress , and then select Settings Basic Backlight Intensity Status Network Ethernet. From TroubleshootingPower and Startup Symptom Problem Corrective ActionFunctioning on ControlsCalling Access to Screens and SystemsScreen Contrast on DisplaysProductivity Suite Settings Basic Restart PhoneAudio Overall FunctioningTesting Phone Hardware Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralSafety and Compliance Polycom SoundStation IP 5000 Menu Structure From previous End-User License Agreement for Polycom Software Support Services Limitation of Liability Miscellaneous

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