Polycom IP 5000, 1725-30965-001 manual Controls, Functioning on

Page 40

User Guide for the Polycom® SoundStation® IP 5000 Phone

Controls

Symptom	Problem	Corrective Action

The dial pad doesn’t work.	The dial pad on the phone	Try the following:
	doesn’t respond.	• Check for a response from other
		feature keys or from the dial pad.
		• Place a call to the phone from a known
		working telephone. Check for display
		updates.
		• Check if the LAN port is active.
		Press	, and then select
		Status > Network > Ethernet. From
		the Ethernet screen, scroll to
		LAN port and verify that it’s Active.
		• Check the termination at the switch or
		hub end of the network LAN cable.
		Ensure that the switch/hub port is
		operational (if it isn’t accessible,
		contact your system administrator).
		• Restart the phone (see Overall
		Functioning on page 39).
		(Before restarting your phone, contact
		your system administrator. Your
		system administrator may want to
		troubleshoot the phone in more detail
		before restarting the phone and
		losing current status information.)

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Contents User Guide for Polycom SoundStation IP 5000 Phone Trademark Information Contents User Guide for the Polycom SoundStation IP 5000 Phone Registering the Phone Before You Use Your PhoneUsing the Keypad Display ScreenPhone Status Indicators Indicators Line Call IconIcon Line or Call State Description Navigating Menus and Calls If you want to Then do thisEntering Data and Enabling Items Tips for Using a Conference Phone Answering Calls Calling and AnsweringPlacing Calls Calling by Entering a Phone Number To view this call list Press this arrow key Press Ending Calls While Your Phone RingsRejecting Calls While Your Phone Rings Forwarding Calls While Your Phone Rings During CallsHolding and Resuming Calls Transferring Calls Hosting Conference Calls ActiveConference screen displaysHolding and Resuming Conferences Changing the Way Calls are Answered Forwarding CallsRejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Diverting Calls from a Contact to Another PartyWorking with Call Lists Viewing Call Lists Clearing Call List Entries Editing Call List EntriesSearching Contact Directory Working with Contact DirectoryUpdating Contact Directory To add a Contact Directory entry manually To add a Contact Directory entry from a call list You can delete an entry in the Contact Directory Working with Corporate Directory Searching Corporate DirectorySaving Corporate Directory Search Results Controlling What is HeardChanging the Ring Tone Changing the Speaker Volume Setting Unique Ring Tones for ContactsChanging the Ringer Volume Muting the Microphone Customizing the Phone DisplayChanging the Language Changing the Time and Date Display Changing the Time and Date Order Changing the Screen Contrast Changing the BacklightPress , and then select Settings Basic Backlight Intensity Troubleshooting Power and StartupSymptom Problem Corrective Action Status Network Ethernet. FromControls Functioning onAccess to Screens and Systems CallingDisplays Screen Contrast onSettings Basic Restart Phone AudioOverall Functioning Productivity SuiteTesting Phone Hardware Governing Law Service AgreementsLimitations of Liability Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance Polycom SoundStation IP 5000 Menu Structure From previous End-User License Agreement for Polycom Software Support Services Limitation of Liability Miscellaneous

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