Answering a Call
Using the Handset:
Pick up the handset.
Using |
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Press | or with the handset on hook |
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press the line key ( | ) opposite the |
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incoming call, or the Answer soft key . |
| Incoming calls may be ignored | ||
Using the Headset: |
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| by pressing the Reject soft key or | |
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| DoNotDisturb during ringing. Note | ||
Pressing | will answer the call through |
| that Do Not Disturb stays active | |
an optionally connected headset. If head- |
| when the call is dropped and will | ||
set memory mode is enabled, pressing the |
| remain so until toggled off. | ||
line key ( | ) will do the same. |
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In all cases, the active call will appear on the display showing call duration and destination.
When your SoundPoint IP 501 phone is configured for silent ring, press the ringing Line key or the Answer soft key and you will answer the call. If your handset is off hook, the call is routed to the handset. If your handset is on hook, the call is routed to the speaker.
Call Hold and Resume
During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key to retrieve the call.
Multiple Calls on Hold
If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.
If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.