Polycom IP 501 manual Safety and Compliance, Class B Digital Device or Peripheral

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No Response from Feature Key Presses

Verify phone is in active state:

•Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.

• Press Menu followed by Status and Lines to confirm line is actively registered to the server.

•Reboot the phone to attempt re- registration to the server.

Display shows “Network Link is Down”

Verify LAN cable is properly connected:

•Check termination at the switch or hub (furthest end of the cable from the phone).

•Check that the switch or hub is operational (flashing link/status lights) or contact your System

Administrator.

• Press Menu followed by Status and Network. Scroll down to verify LAN port is Active.

•Reboot the phone to attempt re- registration with the server.

Safety and Compliance

Part 15 Rules

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any inter- ferences received, including inter- ference that may cause undesired operation.

Class B Digital Device or Peripheral

Note: This equipment is tested and com- plies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro- vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer- ence to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter-

ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encour- aged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an out- let on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

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Contents User Guide Contents Modifications Part 15 RulesParts List IntroductionInstalling SoundPoint IP 501 SIP Connecting Network and Power SourceAC Power Option Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BasePhone.Optional Features Feature Key Description Key DescriptionsUsing SoundPoint IP 501 SIP Using the HandsetUsing Hands-Free Speakerphone Mode Using the HeadsetAnswering a Call Call Hold and ResumeMultiple Calls on Hold Microphone Mute General Key UseLocal Conferencing Splitting a ConferenceCall Timer Transferring a CallEnding a Call RedialVolume Adjustment To enable call forwarding to another partyCall Forwarding ForwardHeadset Memory Mode Do Not DisturbTime and Date Display ContrastRing Type Call ListsContact Directory See also Distinctive Ringing / Call TreatmentSpeed Dial EditTo search for a particular contact To change a Speed Dial assignmentMultiple Lines Multiple Keys Per LineMultiple Call Appearances Shared LinesVoice Mail Distinctive Ringing / Call TreatmentTo listen to voice messages Select Message Center*,†Phone Reboot Multilingual Support LocalizationBasic, Preferences, Language Optional Features Text MessagingPresence / Status / Buddy Lists To read text messagesTo view and change Presence settings Select Features, Presence Buddy StatusPresence To add a contact in the buddy listTroubleshooting No Dial-ToneNo Display, Incorrect Display or Bad Contrast No RingingSafety and Compliance No Response from Feature Key PressesClass B Digital Device or Peripheral Display shows Network Link is DownPolycom Limited Warranty and Limitation Liability Warranty Exclusive Service AgreementsExclusions Limitations of Liability DisclaimerGoverning Law Copyright NoticeSoftware is Provided AS Polycom, Inc Willow Road Pleasanton, CA 94588-2708 USA

IP 501 specifications

The Polycom IP 501 is a robust and versatile VoIP (Voice over Internet Protocol) phone designed primarily for small to medium-sized businesses. With its sophisticated voice quality and a user-friendly interface, it has gained popularity among organizations looking for reliable communication solutions.

One of the standout features of the Polycom IP 501 is its HD Voice technology. This innovative feature enhances call clarity and reduces background noise, ensuring a superior audio experience. Users can enjoy crystal clear conversations, which is crucial for productive business communication.

The Polycom IP 501 comes equipped with a backlit LCD display that provides easy access to call information and settings. The 132 x 64 pixel resolution ensures that all information is clear and readable, even in dim lighting conditions. This makes it easier for users to navigate through the phone's extensive features.

In terms of connectivity, the Polycom IP 501 supports both SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol), making it compatible with a wide range of VoIP systems. This flexibility allows businesses to integrate the phone seamlessly into their existing communication infrastructure. Additionally, it features two Ethernet ports, which enables users to connect their phones to a network while allowing for direct connection to a computer.

The device has several programmable keys that can be configured to suit individual user preferences, enhancing functionality and accessibility. The presence of a built-in speakerphone makes hands-free calling easy and efficient, adding to its usability in a busy office environment.

Another notable characteristic of the Polycom IP 501 is its energy efficiency. The phone is compliant with IEEE 802.3af Power over Ethernet (PoE) standards, allowing it to receive power through the network cable, reducing clutter and power consumption.

In summary, the Polycom IP 501 is a feature-rich VoIP phone that offers high-definition voice quality, user-friendly design, and excellent connectivity options. Its programmable keys and energy efficiency further enhance its appeal, making it a solid choice for businesses aiming to streamline their communication processes while ensuring high-quality interactions.
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