Polycom IP 501 manual Transferring a Call, Call Timer, Ending a Call, Redial

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DirectoriesConference
CallLists

Transferring a Call

1. During a call, press Transfer or the

Trnsfer soft key (the active call is placed on hold).

2.Dial the number to which you want to transfer the call or use the arrow keys to access speed dial numbers, missed, placed, and received call lists. From one of these lists press the Dial soft key.

3.Press Transfer or the Trnsfer soft key again or hang up to complete

the transfer. This can be done as soon as the ringback sound is heard or you can wait until the third party answers and talk to them before completing the transfer. Press the Split soft key to put the first call on hold and keep the second call as the active call.

Transfer may be cancelled during estab- lishment by pressing the Cancel soft key. The original call is resumed.

A blind transfer (without consultation) can also be supported by pressing the Blind soft key.

Call Timer

Call progress on an active call is monitored through a local call timer. This is visible within the active call window on the display.

Ending a Call

Press the EndCall soft key.

OR

Replace the handset, or press if in

Hands-free Mode, or if in Headset

Mode.

Redial

Press Redial to dial the last call placed from your phone.

To redial another previously dialed num- ber, press from the phone’s idle display, and press again to place the call.

OR

Press or and select Call Lists and Placed Calls to scroll through the list.

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Contents User Guide Contents Modifications Part 15 RulesParts List IntroductionInstalling SoundPoint IP 501 SIP Connecting Network and Power SourceAC Power Option Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BasePhone.Optional Features Feature Key Description Key DescriptionsUsing SoundPoint IP 501 SIP Using the HandsetUsing Hands-Free Speakerphone Mode Using the HeadsetAnswering a Call Call Hold and ResumeMultiple Calls on Hold Microphone Mute General Key UseLocal Conferencing Splitting a ConferenceCall Timer Transferring a CallEnding a Call RedialVolume Adjustment To enable call forwarding to another partyCall Forwarding ForwardHeadset Memory Mode Do Not DisturbTime and Date Display ContrastRing Type Call ListsContact Directory See also Distinctive Ringing / Call TreatmentSpeed Dial EditTo search for a particular contact To change a Speed Dial assignmentMultiple Lines Multiple Keys Per LineMultiple Call Appearances Shared LinesVoice Mail Distinctive Ringing / Call TreatmentTo listen to voice messages Select Message Center*,†Phone Reboot Multilingual Support LocalizationBasic, Preferences, Language Optional Features Text MessagingPresence / Status / Buddy Lists To read text messagesTo view and change Presence settings Select Features, Presence Buddy StatusPresence To add a contact in the buddy listTroubleshooting No Dial-ToneNo Display, Incorrect Display or Bad Contrast No RingingSafety and Compliance No Response from Feature Key PressesClass B Digital Device or Peripheral Display shows Network Link is DownPolycom Limited Warranty and Limitation Liability Warranty Exclusive Service AgreementsExclusions Limitations of Liability DisclaimerGoverning Law Copyright NoticeSoftware is Provided AS Polycom, Inc Willow Road Pleasanton, CA 94588-2708 USA

IP 501 specifications

The Polycom IP 501 is a robust and versatile VoIP (Voice over Internet Protocol) phone designed primarily for small to medium-sized businesses. With its sophisticated voice quality and a user-friendly interface, it has gained popularity among organizations looking for reliable communication solutions.

One of the standout features of the Polycom IP 501 is its HD Voice technology. This innovative feature enhances call clarity and reduces background noise, ensuring a superior audio experience. Users can enjoy crystal clear conversations, which is crucial for productive business communication.

The Polycom IP 501 comes equipped with a backlit LCD display that provides easy access to call information and settings. The 132 x 64 pixel resolution ensures that all information is clear and readable, even in dim lighting conditions. This makes it easier for users to navigate through the phone's extensive features.

In terms of connectivity, the Polycom IP 501 supports both SIP (Session Initiation Protocol) and RTP (Real-time Transport Protocol), making it compatible with a wide range of VoIP systems. This flexibility allows businesses to integrate the phone seamlessly into their existing communication infrastructure. Additionally, it features two Ethernet ports, which enables users to connect their phones to a network while allowing for direct connection to a computer.

The device has several programmable keys that can be configured to suit individual user preferences, enhancing functionality and accessibility. The presence of a built-in speakerphone makes hands-free calling easy and efficient, adding to its usability in a busy office environment.

Another notable characteristic of the Polycom IP 501 is its energy efficiency. The phone is compliant with IEEE 802.3af Power over Ethernet (PoE) standards, allowing it to receive power through the network cable, reducing clutter and power consumption.

In summary, the Polycom IP 501 is a feature-rich VoIP phone that offers high-definition voice quality, user-friendly design, and excellent connectivity options. Its programmable keys and energy efficiency further enhance its appeal, making it a solid choice for businesses aiming to streamline their communication processes while ensuring high-quality interactions.