Panasonic KX-TG6521E operating instructions Troubleshooting, General use Problem Cause/solution

Page 43

TG6511-6521E(e).book Page 43 Monday, January 11, 2010 8:48 AM

Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

 

 

Problem

Cause/solution

 

 

 

 

 

The handset does not turn on

L Place the handset on the base unit or charger

 

 

 

 

even after installing charged

 

to turn on the handset.

 

 

 

 

 

batteries.

 

 

 

 

 

 

 

 

 

 

The unit does not work.

L Make sure the batteries are installed correctly

 

 

 

 

 

 

 

(page 11).

 

 

 

 

 

 

 

L Fully charge the batteries (page 11).

 

 

 

 

 

 

 

L Check the connections (page 11).

 

 

 

 

 

 

 

L Unplug the base unit’s AC adaptor to reset the

 

 

 

 

 

 

 

unit and turn off the handset. Reconnect the

 

 

 

 

 

 

 

adaptor, turn on the handset and try again.

 

 

 

 

 

 

 

L The handset has not been registered to the

 

 

 

 

 

 

 

 

base unit. Register the handset (page 28).

 

 

 

 

 

I cannot hear a dial tone.

L Make sure that you are using the supplied

 

 

 

 

 

 

 

 

telephone line cord. Your old telephone line

 

 

 

 

 

 

 

 

cord may have a different wiring configuration.

 

 

 

 

 

 

L The base unit’s AC adaptor or telephone line

 

 

 

 

 

 

 

cord is not connected. Check the connections.

 

 

 

 

 

 

L Disconnect the base unit from the telephone

 

 

 

 

 

 

 

line and connect the line to a known working

 

 

 

 

 

 

 

telephone. If the working telephone operates

 

 

 

 

 

 

 

properly, contact our service personnel to

 

 

 

 

 

 

 

 

have the unit repaired. If the working

 

 

 

 

 

 

 

 

telephone does not operate properly, contact

 

 

 

 

 

 

 

your service provider/telephone company.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Programmable settings

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause/solution

 

 

 

 

 

The display is in a language I

L Change the display language (page 16).

 

 

 

 

 

cannot read.

 

 

 

 

 

 

 

 

 

 

While programming, the

L A call matching an entry in the call barred list

 

 

 

 

display returns to standby

 

is being received.*1 Wait and try again later.

 

 

 

 

 

mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333

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Page 42 Page 44
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Page 42 Page 44
Contents Before initial use, see Getting Started on Important Information Caller ID ServiceVoice Mail Service IntroductionSupplied accessories Accessory informationModel composition Accessory item Model number Additional/replacement accessoriesExpanding your phone system Customer Care Centre Sales and support informationFor your future reference General informationDeclaration of Conformity For your safety Important safety instructions Other information Operating conditions Connections Setting upBattery installation Battery chargeBattery level Icon During a power failureOperation Operating time Secure grip ControlsHandset Base unitHandset display items Meaning DisplayKX-TG6521/KX-TG6522/ KX-TG6523/KX-TG6524 Charge contacts Speaker Erase StopLine Turning the power on/offUse Display language Initial settingsOne touch eco mode Symbol meaning Example V/ OffAnswering calls Making callsRecall/flash Useful features during a callHold MuteKey lock Handset phonebook Copying an entry Copying phonebook entriesCopying all entries Programming by scrolling through the display menus Programmable settingsRingtone Ringer Setup *2 Ringer Volume Handset Base Unit *1KX-TG6523 KX-TG6524 Programming using the direct commands Default Recall/Flash *9 Msec # 160 msec Privacy Mode *10Base Unit PIN 0000 Repeater Mode Cancel Register Display EnglishTG6511-6521Ee.book Page 26 Monday, January 11, 2010 848 AM Incoming call barring Caller ID subscribers only AlarmSpecial programming Changing the handset nameRegistering a handset to the base unit Registering a unitChanging the base unit PIN Personal Identification Number Operating additional unitsDeregistering a handset Setting the repeater modeIncreasing the range of the base unit KX-TG6511/KX-TG6512/ KX-TG6513Viewing the caller list and calling back Using Caller ID serviceCaller ID features Caller listStoring caller information to the phonebook Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller informationCall screening Answering systemTurning the answering system on/off Memory capacity including your greeting messageGreeting message Listening to messages using the base unitCalling back Caller ID subscribers only Listening to messages using the handsetErasing all messages Operating the answering systemRemote operation Remote access codeUsing the answering system remotely Remote commandsTurning on the answering SettingsNumber of rings before Unit answers a callSelecting Greeting Only Caller’s recording timeVoice mail service Making an intercom call Intercom Transferring callsConference calls Handset locatorCharacter entry When the unit displays the character entry screenCharacter entry modes Extended 2 character table O Extended 1 character table NError messages General use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solution Problem Cause/solutionMaking/answering calls, intercom Answering system is being used. *1 Wait Caller ID Problem Cause/solution Unit does not record new Wall mounting Liquid damage Problem Cause/solutionPanasonic Business Systems U.K Conditions of guaranteeIndex TG6511-6521Ee.book Page 51 Monday, January 11, 2010 848 AM Copyright Sales Department
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