Panasonic KX-TCD420NZ Before Requesting Help, Problem Possible cause Solution

Page 42

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base unit).

Problem	Possible cause	Solution
NO LCD display in handset.	• Handset not turned on.	• Turn on power (p. 9).

Handset will not turn on.	• Batteries not inserted.	• Insert the 2 rechargeable
		batteries supplied (p. 4).
	• Batteries not charged.	• Place handset in base and
		connect AC adaptor to base
		and AC outlet (full charge
		period 7 hrs).

Batteries charge icon not	• Dirty charge contact.
counting up.	• Base not powered up.
	• Base not powered up.

•Clean charge/battery contact and retry charge.

•Connect AC adaptor to base unit and AC outlet.

icon flashes.

•Handset not registered to base.

•Handset out of range of base.

•No power into base unit.

•Register handset to base.

•Move handset closer to base.

•Connect AC adaptor to base unit and AC outlet.

Handset busy tone heard		• Handset out of range of
when	is pressed.	base.
		• Another handset in use.

•Move handset closer to base.

•Wait for the other user to complete call.

No dial tone.	• Telephone line not	• Insert telephone cord to
	connected.	network.
		• Turn power OFF then ON.

Cannot dial out.	• Call BAR set.	• Turn feature off.
	• Particular dialled number is	• Remove number from call
	restricted.	restricted list.
	• Key lock mode ON.	• Turn key lock OFF.

42

Image 42

Contents Contents Model No. KX-TCD420NZAccessories included Before Initial UseGeneral Warning Important Information Battery CautionSafety Caution EnvironmentSetting up Battery InstallationConnection Fully charged Battery ChargeBattery Life Display iconSymbols Used in This Operating Instructions Selecting the Battery TypeReplacing the Batteries Handset Location of ControlsHandset Display Base unitWall Mounting Setting the Clock/Date Using the TelephonePower On/Off Making a CallEditing the Dialled Number in the Redial List Making CallsRedialling Clearing One/All Dialled Items in the Redial ListCaller ID Service For Using Telecom’s or Another Company’s Toll ServicesCaller ID Caller ID Display Caller ID List Calling BackEditing the Received Number in the Caller List Auto Talk Receiver VolumeAnswering Calls Temporary Bell OffPhonebook Storing a Caller InformationClearing a Caller Information Editing a Caller InformationNumber Dialling with the PhonebookPhone Number *1 Name Dialling with Hot Key Hot KeyRegistering a Phone Number as a Hot Key Clearing the Hot Key RegistrationSetting Time Alarm On/Off Handset SettingsTime Alarm Before programming, please follow steps 1 toSetting the Ringer Volume Ringer OptionSelecting the Standby Mode Display Tone OptionDisplay Option Call BAR On/Off Selecting the Talk Mode DisplayCall Option Digit Handset PINSetting the Direct Call Number Setting the Direct Call On/OffOther Options Recall Feature Dialling Pause for PBX line/long distance service usersKey Lock Base Unit Settings 4 4-digit Base Handset Number Unit PIN4 PIN4-digit Base Unit 5 2 6 1 Cancelling Call Restricted NumberSelecting the Flash Timing Pause TimingInitial Settings Reset Handset SettingsHandset Initial Settings Function Reset Base Unit Settings Base Unit Initial Settings FunctionDigit Base Unit PIN Multi-unit User Operation Cancelling a Base Unit Cancelling a HandsetDigit Base Handset Number Setting the Selected then All Handsets Mode Ringer Mode Selection Setting the All Handsets ModeSetting the Selected Handsets Mode Handset Numbers *1 Number of Rings *2Base Unit Selection Intercom Intercom between HandsetsTransferring a Call to Another Handset/Conference Call Answering System Summary of Answering SystemTo Playback Pre-Recorded/Your Own Greeting Message Greeting MessagesPre-Recorded Greeting Messages Recording Your Own Greeting MessageIncoming/Memo Messages Recording a Memo MessagePlayback New/All Incoming/Memo Messages Clearing All Incoming/Memo Messages Recording Your Telephone ConversationAnswering System On/Off Selecting the Caller’s Recording TimeRecording Quality Selecting the Number of RingsSetting the Remote Code Monitor Function On/OffRemote Operation from a Touch Tone Phone Direct Remote CommandsRemote Operation Turning on the Answering System RemotelyVoice Menu Words in mean a voice guidance PressProblem Possible cause Solution Before Requesting HelpUseful Information Answering System Problem Possible cause Solution Specifications Technical InformationConnections Index PINPage For your future reference Sales DepartmentPQQX13828ZA F0703-0