Panasonic KX-TG3033NZ, KX-TG3021NZ, KX-TG3022NZ, KX-TG3032NZ Caller ID Problem Cause/solution

Page 45

	Useful Information
Caller ID

Problem	Cause/solution
The handset does not	LYou have not subscribed to Caller ID service.
display the caller’s phone	Contact your service provider/telephone
number.	company to subscribe.
	LIf your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line socket, disconnect the
	unit from the equipment and plug the unit directly
	into the wall socket.
	LYour unit is connected to a telephone line with
	ADSL (JetStream) service. We recommend that
	you contact your ADSL service provider to have
	an ADSL Splitter installed. We do not
	recommend the use of generic ADSL filters.
	Contact your ADSL provider for details.
	LOther telephone equipment such as a monitored
	Burglar Alarm or the modem in the SKY Digital
	decoder may be interfering with this unit.
	Disconnect the other equipment and try again.
	LThe caller requested not to send caller
	information (page 21).

Answering system (KX-TG3031/KX-TG3032/KX-TG3033)

Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote
messages from a remote	operation.
location.	LEnter the remote code correctly (page 33).
	LThe answering system is off. Turn it on (page 32).

The unit does not record	LThe answering system is off. Turn it on (page 29,
new messages.	32).
	LThe message memory is full. Erase unnecessary
	messages (page 30, 31).
	LIf you subscribe to the Voice Mail service,
	messages are recorded by your service provider/
	telephone company not your telephone (page
	33).

I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you
	cannot operate the answering system. Try again
	later.

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Image 45

Contents

Operating Instructions Making/Answering Calls Product information Notable feature differences among the following modelsThank you for purchasing a Panasonic cordless telephone Model no Answering system IntercomSpecial feature Accessory informationIncluded accessories NHandset voice enhancerAccessory item Order number Additional/replacement accessoriesExpanding your phone system Handset optional KX-TGA301AZImportant safety instructions Installation BatteryMedical Important notice General warningsBase unit location/avoiding noise For best performanceEnvironment Routine careSetting up the handset Setting up the base unitConnecting the AC adaptor and telephone line cord Connecting the AC adaptorBattery charge Battery installation/ replacementBase unit Charger Available modelSymbols used in these operating instructions Controls Base unit KX-TG3021/KX- TG3022Base unit KX-TG3031/KX- TG3032/KX-TG3033 Handset DisplayDate and time Setting the unit before useExample 930 09 Save iOFFAnswering calls Making callsFor Call Waiting service users Useful features during a callHold button Mute buttonHandset clarity booster Handset voice enhancerCall share Handset phonebook Adding items to the phonebookFinding and calling a phonebook item Copying handset phonebook items Using toll services from Telecom or another company Using Caller ID serviceCaller ID features Missed callsViewing the caller list and calling back Caller listStoring your area code To erase your area codeStoring caller information into the phonebook Editing a caller’s phone number before calling backErasing selected caller information SaveProgramming by scrolling through the display menus Programmable settingsMenu OFF Main menu Sub-menuRegistration HS registration Deregistration Main menu Sub-menuFeature Setting code System Code Setting*1 Programming using the direct commandsSet line mode*5 Set the date and time beforehand AlarmAnswering system Turning off the call screening featureMemory capacity Screening callsGreeting message Calling back Caller ID subscribers only Voice guidanceCall EraseRemote commands Using the answering system remotelyRemote operation Voice guidanceAnswering system settings Remote codeRing count Message alert Caller’s recording timeUsing Voice Mail service Storing the Voice Mail VM access numberTo erase the Voice Mail access number Listening to Voice Mail messages Making an intercom call IntercomAnswering an intercom call Handset locatorTransferring calls between handsets, conference calls Registering a handsetDeregistering a handset Base unit Wall mountingLanyard/strap eyelet Headset optionalCharger Wall mount template for the chargerDisplay message Cause/solution Error messagesGeneral use Problem Cause/solution TroubleshootingBattery recharge Problem Cause/solution Programmable settings Problem Cause/solutionSave OFF Making/answering calls, intercom Problem Cause/solutionCaller ID Problem Cause/solution Specifications Index Copyright

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