Panasonic KX-TG4054, KXTG4031B, KX-TG4053 Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The handset does not turn	L Place the handset on the base unit or charger to
on even after installing	turn on the handset.
charged batteries.
The unit does not work.	L Make sure the batteries are installed correctly
	(page 10).
	L Fully charge the batteries (page 10).
	L Check the connections (page 10).
	L Unplug the base unit’s AC adaptor to reset the
	unit. Reconnect the adaptor and try again.
	L The handset has not been registered to the base
	unit. Register the handset (page 28).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord
	is not connected. Check the connections.
	L Disconnect the base unit from the telephone line
	and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to have the
	unit repaired. If the working telephone does not
	operate properly, contact your service provider/
	telephone company.
The indicator on the	L New messages have been recorded. Listen to the
handset flashes slowly.	new messages (page 34).
	L New voice mail messages have been recorded.
	Listen to the new voice mail messages (page 39).

Programmable settings

Problem	Cause/solution
The display is in a	L Change the display language (page 13).
language I cannot read.
I cannot register a handset	L The maximum number of handsets (6) is already
to a base unit.	registered to the base unit. Cancel unused
	handset registrations from the base unit (page 28).

44For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions KX-TG4032 KX-TG4033 KX-TG4034 KX-TG4052 KX-TG4053 KX-TG4054Caller ID Service Voice Mail ServiceIntroduction Important InformationModel composition KX-TG4031 seriesKX-TG4051 series Series Model No Base unit Handset QuantityAccessory information Supplied accessoriesAdditional/replacement accessories Accessory item Order numberOptional handset feature overview FeatureRange extender Range extender KX-TGA405 For your safety Important safety instructions Other information Setting up Battery installationBattery charge ConnectionsIntelligent eco mode During a power failureBattery level Icon Operation Operating timeBase unit ControlsHandset Initial settings Belt clipDisplay Display languageExample Dialing modeDate and time Making calls Answering callsUseful features during a call Adjusting the base unit ringer volumeHold MuteTemporary tone dialing for rotary/pulse service users Privacy modeHandset clarity booster Call shareGroups Shared phonebookAdding entries Erasing entries Finding and calling a phonebook entryEditing entries Chain dial Programmable settings Programming by scrolling through the display menusMenu Main menu Sub-menuProgramming using the direct commands Feature Code Setting System*1 Feature Code Setting Voice prompt Alarm Silent modeTurning silent mode on/off Special programmingChanging the handset name Call block Caller ID subscribers onlyRegistering a handset to the base unit Registering a unitOperating additional units Using Caller ID service Caller ID featuresTalking Caller ID Missed callsCaller list Group ringer tone for phonebookViewing the caller list and calling back Editing a caller’s phone number before calling backFeature Erasing selected callerInformation Caller ID number auto editAnswering system Turning the answering system on/offGreeting message Memory capacity including your greeting messageListening to messages using the base unit Calling back Caller ID subscribers only Listening to messages using the handsetOperating the answering system Remote access code Using the answering system remotelyRemote operation Voice guidanceAnswering system settings Remote commandsFor voice mail service subscribers Turning on the answering system remotelyMessage alert Caller’s recording timeISAVE iOFF ISAVE iOFF Selecting Greeting onlyVoice mail service Storing the voice mail VM access numberTo erase the voice mail access number Voice mail VM tone detectionTurning VM tone detection on/off The default setting is On Listening to voice mail messagesIntercom Handset locatorMaking an intercom call Answering an intercom callWall mounting Charger Wall phone plate 83 mm 102 mm 4 inches InchesError messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Battery recharge Problem Cause/solutionProblem Cause/solution Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Guía Rápida Española Correcto IncorrectoSugerencias de operación Preguntas frecuentes ¿Por qué hay ruido o se Warranty For United States and Puerto Rico Ship-In ServiceOne Panasonic Way, Secaucus, New Jersey Parts Labor One 1 YearLimited Warranty Limits And Exclusions TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Index Page For your future reference Copyright