Panasonic KX-TG4031, KXTG4031B, KX-TG4053 Caller ID/Talking Caller ID Problem Cause/solution

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Useful Information

Caller ID/Talking Caller ID

Problem	Cause/solution
Caller information is not	L You must subscribe to Caller ID service. Contact
displayed.	your service provider/telephone company for
	details.
	L If your unit is connected to any additional
	telephone equipment such as a Caller ID box or
	cordless telephone line jack, plug the unit directly
	into the wall jack.
	L If you use a DSL/ADSL service, we recommend
	connecting a DSL/ADSL filter between the base
	unit and the telephone line jack. Contact your
	DSL/ADSL provider for details.
	L The name display service may not be available in
	some areas. Contact your service provider/
	telephone company for details.
	L Other telephone equipment may be interfering
	with this unit. Disconnect the other equipment and
	try again.
Caller information is not	L The handset or base unit’s ringer volume is turned
announced.	off. Adjust it (page 16, 23).
	L The Talking Caller ID feature is turned off. Turn it
	on (page 24).
	L The number of rings for the answering system is
	set to “2 rings” or “Toll saver”. Select a
	different setting (page 36).
Caller information is	L Depending on your service provider/telephone
displayed or announced	company, the unit may display or announce the
late.	caller’s information at the 2nd ring or later.
	L Move closer to the base unit.
The caller list/incoming	L The Caller ID number auto edit feature is turned
phone numbers are not	off. Turn it on and try again (page 24).
edited automatically.	L You need to call back the edited number to
	activate Caller ID number auto edit.
I cannot dial the phone	L The phone number you dialed might have been
number edited in the caller	edited incorrectly (for example, the long distance
list.	“1” or the area code is missing). Edit the phone
	number with another pattern (page 30).
Time on the unit has	L Incorrect time information from incoming Caller ID
shifted.	changes the time. Set the time adjustment to
	“Manual” (off) (page 23).

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Contents Operating Instructions KX-TG4032 KX-TG4033 KX-TG4034 KX-TG4052 KX-TG4053 KX-TG4054Introduction Caller ID ServiceVoice Mail Service Important InformationKX-TG4051 series Model compositionKX-TG4031 series Series Model No Base unit Handset QuantityAccessory information Supplied accessoriesOptional handset feature overview Additional/replacement accessoriesAccessory item Order number FeatureRange extender Range extender KX-TGA405 For your safety Important safety instructions Other information Battery charge Setting upBattery installation ConnectionsBattery level Icon Intelligent eco modeDuring a power failure Operation Operating timeHandset ControlsBase unit Display Initial settingsBelt clip Display languageDate and time Dialing modeExample Making calls Answering callsHold Useful features during a callAdjusting the base unit ringer volume MuteHandset clarity booster Temporary tone dialing for rotary/pulse service usersPrivacy mode Call shareAdding entries Shared phonebookGroups Editing entries Finding and calling a phonebook entryErasing entries Chain dial Menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menuProgramming using the direct commands Feature Code Setting System*1 Feature Code Setting Voice prompt Turning silent mode on/off AlarmSilent mode Special programmingChanging the handset name Call block Caller ID subscribers onlyOperating additional units Registering a unitRegistering a handset to the base unit Talking Caller ID Using Caller ID serviceCaller ID features Missed callsViewing the caller list and calling back Caller listGroup ringer tone for phonebook Editing a caller’s phone number before calling backInformation FeatureErasing selected caller Caller ID number auto editGreeting message Answering systemTurning the answering system on/off Memory capacity including your greeting messageListening to messages using the base unit Operating the answering system Listening to messages using the handsetCalling back Caller ID subscribers only Remote operation Remote access codeUsing the answering system remotely Voice guidanceFor voice mail service subscribers Answering system settingsRemote commands Turning on the answering system remotelyISAVE iOFF Message alertCaller’s recording time ISAVE iOFF Selecting Greeting onlyTo erase the voice mail access number Voice mail serviceStoring the voice mail VM access number Voice mail VM tone detectionTurning VM tone detection on/off The default setting is On Listening to voice mail messagesMaking an intercom call IntercomHandset locator Answering an intercom callWall mounting Charger Wall phone plate 83 mm 102 mm 4 inches InchesError messages Display message Cause/solutionGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Caller ID/Talking Caller ID Problem Cause/solution Answering system Problem Cause/solution Liquid damage Problem Cause/solution FCC and other information FCC RF Exposure Warning Guía Rápida Española Correcto IncorrectoSugerencias de operación Preguntas frecuentes ¿Por qué hay ruido o se One Panasonic Way, Secaucus, New Jersey Warranty For United States and Puerto RicoShip-In Service Parts Labor One 1 YearLimited Warranty Limits And Exclusions Or, contact us via the web at Customer servicesTTY users hearing or speech impaired users can call Index Page For your future reference Copyright