Panasonic KX-TG4033, KXTG4031B, KX-TG4053, KX-TG4052 Answering system Problem Cause/solution

	Useful Information
Problem	Cause/solution
The 2nd caller’s	L In order to use Caller ID, call waiting, or Call
information is not	Waiting Caller ID (CWID), you must first contact
displayed during an	your service provider/telephone company and
outside call.	subscribe to the desired service.
	After subscribing, you may need to contact your
	service provider/telephone company again to
	activate this specific service, even if you already
	subscribed to both Caller ID and Call Waiting with
	Caller ID services (CWID).
Answering system
Problem	Cause/solution
The unit does not record	L The answering system is turned off. Turn it on
new messages.	(page 32).
	L The message memory is full. Erase unnecessary
	messages (page 33).
	L The recording time is set to “Greeting only”.
	Change the setting (page 37).
	L If you subscribe to a voice mail service, messages
	are recorded by your service provider/telephone
	company, not your telephone. Change the unit’s
	number of rings setting or contact your service
	provider/telephone company (page 36).
I cannot operate the	L Someone is using the unit. Wait for the other user
answering system.	to finish.
	L A caller is leaving a message. Wait for the caller to
	finish.
	L The handset is too far from the base unit. Move
	closer.
I cannot operate the	L The remote access code is not set. Set the remote
answering system	access code (page 35).
remotely.	L You are entering the wrong remote access code. If
	you have forgotten your remote access code,
	enter the remote access code setting to check
	your current code (page 35).
	L Press each key firmly.
	L The answering system is turned off. Turn it on
	(page 36).

For assistance, please visit http://www.panasonic.com/help 47