Panasonic KX-TG2386 operating instructions Troubleshooting

Problem

Cause & Remedy

You cannot redial.

• If the last number dialed was more than

48 digits long, the number will not be redialed

correctly.

You cannot make long

• Please make sure you have long distance

distance calls.

service.

The handset does not display

• You need to subscribe to Caller ID.

the caller’s name and/or

• Other telephone equipment may be

phone number.

interfering with your phone. Disconnect it and

try again.

• Other electrical appliances connected to the

same outlet may be interfering with Caller ID.

• Telephone line noise may be affecting Caller ID.

• The caller requested not to send his/her

Caller ID information (p. 35).

• If a call is being transferred to you, the Caller

ID information will not be displayed.

• If a (separate) Caller ID box is connected

between the unit and the telephone wall jack,

disconnect the Caller ID box or plug the unit

directly into the wall jack.

• If the unit is connected to a telephone line

with DSL service, the unit may not display

caller’s name and/or phone number properly.

We recommend connecting a noise filter

(contact your DSL service provider) to the

telephone line between the base unit and the

telephone line jack.